Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aaron Perez

San Antonio,TX

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Lead

Cheddar's Scratch Kitchen
09.2024 - Current
  • Lead by Example: Set the standard for hospitality, cleanliness, and work ethic, consistently demonstrating Darden's core values in every shift.
  • Support Daily Operations: Assist in managing floor operations, ensuring smooth service flow, proper staffing, and adherence to safety and quality standards.
  • Coach and Develop Team Members: Provide on-the-spot feedback, training, and encouragement to help team members grow and maintain high performance.
  • Foster a Positive Work Environment: Promote teamwork, resolve conflicts professionally, and maintain open communication to ensure a respectful and motivated workplace.
  • Execute Company Policies and Goals: Ensure compliance with Darden procedures, support company initiatives, and help achieve restaurant performance targets (e.g., guest satisfaction, labor, and food cost goals).

Bartender

Camp 1604
07.2024 - 12.2024
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Collaborated with management on pricing strategies based on market trends and competitor analysis

Manager

Cheddar's Scratch Kitchen
01.2023 - 05.2024
  • Created and maintained budgets, monitoring expenses to meet financial targets
  • Negotiated contracts with vendors to secure favorable pricing terms
  • Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
  • Provided ongoing coaching and mentoring to team members, supporting their professional development
  • Managed multiple projects simultaneously within established timelines

Manager

Cracker Barrel
07.2016 - 12.2022
  • Developed and implemented strategies to improve productivity and streamline processes
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Conducted performance evaluations for team members, identifying areas for improvement and implementing training programs
  • Maintained high standards of quality control to ensure customer satisfaction
  • Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture

Education

High school diploma -

Clark High School
San Antonio, TX
05-2019

Skills

  • Effective time management
  • Serving Experience
  • Shift coordination
  • Food preparation experience
  • Restaurant Experience
  • Food service management
  • Sales enhancement
  • Hospitality
  • Culinary skills
  • Food safety practices
  • Bartending
  • Effective communication
  • Microsoft Office
  • Point of sale expertise
  • Food Service
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring

Certification

  • TABC Certification
  • ServSafe
  • Food Handler Certification

Timeline

Team Lead

Cheddar's Scratch Kitchen
09.2024 - Current

Bartender

Camp 1604
07.2024 - 12.2024

Manager

Cheddar's Scratch Kitchen
01.2023 - 05.2024

Manager

Cracker Barrel
07.2016 - 12.2022

High school diploma -

Clark High School

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