Aaron Perrot
Houston,United States
Summary
Well-rounded and diligent candidate with 10 years of experience in the hospitality industry and proven guest relationship building, strong organizational, and time management skills in fast-paced restaurant environments. Strives to promote recurring guests through delivering an outstanding dining experience to each that enter the establishment. Ready to learn and grow by virtue of undertaking a new venture.
Overview
8
8
years of professional experience
Work History
Bartender
Ruth's Chris Steakhouse
10.2024 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Prepare signature and classic cocktails, wine, and beer in a timely manner for a fast paced establishment.
- Welcome guests and guide through menu while promoting recommendations to increase sales while enhancing guest experience.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Contributed to inventory management by monitoring stock levels.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Azumi
06.2024 - 03.2025
- Greet and tour guests through menu based on their sushi experience and preferences.
- Personalizing menu for guests and coursing items in a way that best flows for their experience.
- Pairing the perfect sake or cocktails with various items during courses.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender/Server
The Palm Restaurant
07.2023 - 09.2024
- Delivers remarkable and memorable hospitality to VIP private dining guests.
- Increased guest satisfaction by crafting classic and signature cocktails consistently in a fast paced environment.
- Guide guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Provide exceptional wine service with recommendations throughout courses.
- Worked as part of a team to ensure the highest quality dining experience.
Server
Perry's Steakhouse
10.2022 - 01.2024
- Greet and accommodate guests, building positive experience from first interaction.
- Give personalized beverage recommendations per guest along with wine pairings.
- Accurately take food orders and enter into POS by pivot points.
- Check in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Reset tables accordingly between meal courses.
- Work solo or as a team to provide memorable experiences for large private dining parties.
Bartender/Server
The Cheesecake Factory
03.2021 - 10.2022
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Bartender
Buffalo Wild Wings
05.2018 - 05.2020
- Answer guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Craft cocktails for high volumes of guests while simultaneously assisting with various needs.
- Work as a team player to ensure the best guest experience to generate repeat business.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Trained new bartenders on drink preparation and upselling techniques.
- Assisted managers with inventory and orders.
Skills
- Excellent Leadership
- Interpersonal Skills
- Team Collaboration
- Tableside Etiquette
- Attention to Detail
- High-Volume Dining
- Exceptional Multitasker
- Adaptable and Flexible
- Highly reliable
Timeline
Bartender
Ruth's Chris Steakhouse
10.2024 - Current
Server
Azumi
06.2024 - 03.2025
Bartender/Server
The Palm Restaurant
07.2023 - 09.2024
Server
Perry's Steakhouse
10.2022 - 01.2024
Bartender/Server
The Cheesecake Factory
03.2021 - 10.2022
Bartender
Buffalo Wild Wings
05.2018 - 05.2020