Assist the Account Executive team by researching and qualifying new leads, and nurture existing leads
Collaborates with the Account Executive team to identify potential leads for new opportunities and schedule meetings on behalf of the assigned account executive team members
Research and understanding of enterprise solutions and be familiar with their function and purpose to expand awareness of compatible contracts, products, or services
Accurately document participants' interactions, concerns, and resolutions in Salesforce to track and analyze trends, feedback, and to manage sales opportunities
Research and have a basic understanding of government structure and legal requirements of assigned regions as it relates to positioning Sourcewell's solutions
Communicate regularly with participating agencies
Complete outbound calls with new participating users of assigned accounts to understand their needs and provide an overview of Sourcewell solutions
Respond to phone, email, and chat inquiries in accordance with service level delivery standards
Communicate with participating users to understand their needs and make account updates within Salesforce
Coordinate flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell contract or solution
Attend industry trade shows, conferences, and networking events to enhance brand visibility and expand professional connections
Serve as a solo presenter and co-presenter at industry tradeshows and conferences
Facilitate training or product demonstrations for assigned accounts virtually and in person
Coordinate the flow of amendments or other documentation necessary for participating agencies to effectively use a Sourcewell solution
Participate in continuous improvement efforts for the Account Representative team
Provide technical expertise, application administration, and training on Salesforce and other account related systems to the team
Participate in the development of standard work instructions, policies, and procedures related to the position
Other duties as assigned
Client Solutions Advisor
Sourcewell Technology
09.2021 - 12.2022
Research and qualify new leads.
Create and maintain a database of current and potential customers.
Explain and demonstrate features of Sourcewell solutions.
Communicate with clients, make outbound calls to prospects, and follow up on leads.
Understand customers' needs and identify sales opportunities.
Answer prospects’ questions and send additional information via email.
Nurture graded leads to increase their rating. Including, but not limited to research, prospecting emails, information gathering phone calls, and/or social media connections.
Provide timely and professional customer service.
Assist with incoming requests to either provide a solution or seek out who can provide the solution.
Schedule demos and appointments with prospects as needed.
Schedule customer meetings, appointments and provide assistance with customer follow-up.
Manage customer information in Salesforce to ensure each closed opportunity has all necessary attachments and information.
Execute approved pending deals through the pipeline process and be the liaison between the various internal teams and the customer until implementation is successfully underway.
Keep up with Sourcewell solutions and updates.
Upsell Sourcewell solutions.
Stay informed about competing solutions.
Close sales and achieve sales targets.
Assist with seminars, conventions and marketing campaigns as needed.
Participate and present in weekly/monthly stand-up meetings
Varsity Head - Boys Varsity Lacrosse
Washington County Schools
01.2022 - Current
Plan, organize, and conduct practice sessions
Provide training direction, encouragement, and motivation to prepare athletes for games and life
Have open communication with parents of players to provide information and answer questions both about lacrosse and student development
Gained strong leadership skills by managing assistant coaches and the entirety of the junior varsity program
Defensive Coordinator - Boys Varsity Lacrosse
Washington County Schools
01.2020 - 01.2022
Collaborate with the Head Coach on defensive tactics
Provide training direction, encouragement, and motivation to prepare athletes for games
Create defensive schemes for both games and practices
Sales Development Representative
Glofox
08.2020 - 09.2021
Identify and create new qualified sales opportunities from inbound and outbound leads
Create a great first impression by providing all prospects with a world-class experience
Achieve monthly quota of qualified opportunities
Pass qualified opportunities over to our Account Executives
Education
Bachelor of Arts (B.A.) - Sociology of Law, Crime, and Deviance
UNIVERSITY OF MINNESOTA TWIN CITIES
Minneapolis, MN
05.2020
Certification
NIGP - Supplier Essentials Core Certification - Jan 2025
JB Sales - Driving to Close - June 2021
JB Sales - Filling the funnel - May 2021
Extra-Curricular Activities
Men's Lacrosse (University of Minnesota), Starting goaltender 2017-2020, 2018 2nd Team all-conference, 2017 Gopher Lacrosse 'Defensive player of the year' award
Timeline
Account Representative
Sourcewell
12.2022 - Current
Varsity Head - Boys Varsity Lacrosse
Washington County Schools
01.2022 - Current
Client Solutions Advisor
Sourcewell Technology
09.2021 - 12.2022
Sales Development Representative
Glofox
08.2020 - 09.2021
Defensive Coordinator - Boys Varsity Lacrosse
Washington County Schools
01.2020 - 01.2022
Bachelor of Arts (B.A.) - Sociology of Law, Crime, and Deviance