Versatile and results-driven professional with a robust background in production management and team leadership, notably at SugarCreek Packing Co. Excelled in enhancing workflow optimization and quality control, demonstrating superior interpersonal communication and strong leadership. Achieved significant staff management success, fostering a culture of dependability and efficiency.
Overview
25
25
years of professional experience
Work History
Department Manager
SugarCreek Packing Co.
07.2021 - 01.2026
Hired as a Production Associate, operating and facilitating the proper production of products; promoted to Team Lead within six months, then advanced to Production Supervisor after leading a production line for seven months.
As Production Supervisor, Supervised up to 50 employees, managing daily operations and all administrative responsibilities. Collaborated cross-functionally with other departments to maintain efficient production and staffing. Led pre- and post-shift team meetings to coordinate equipment, product needs, and line readiness. Reported production output and performance data to management.
Promoted to Department Manager in March 2025.
Led and managed supervisors to ensure all tasks were completed accurately and on schedule.
Collaborated with customers on test product research and development initiatives.
Coordinated with the Plant Manager to plan and order appropriate raw material quantities to meet weekly production schedules and fulfill customer orders.
Conducted daily production meetings with supervisors and hourly employees to communicate daily and weekly plans, priorities, and goals.
Partnered with maintenance teams daily to address equipment repairs and preventative needs, maximizing production efficiency and uptime.
Led shift handoff meetings to ensure incoming teams were informed of workflow status, changeover requirements, and process updates.
Knowledgeable of Food Safety Quality and Compliance as well as USDA regulations and directives. OSHA Lockout/Tagout certified; Walkie certified.
Family Case Manager
State Of Indiana-Department Of Child Services
01.2016 - 04.2021
Investigated reports of abuse and/or neglect in person. Prepared court documents and testified in court proceedings.
Developed plans with parents by building rapport to identify strengths and needs to ensure child safety. Coordinated service delivery, monitored treatment plans, developed discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
Maintained data which provides management an opportunity to evaluate needs on a trend analysis basis.
Selected as a member of the Family Case Manager Advisory Board and Co-Leader of the Wellness Program. As part of the Advisory Committee, I was able to provide valuable information to help pass House Bill 1009 and was part of the signing of the bill with Governor Holcomb.
Residential Manager
Damar Services Inc.
05.2010 - 11.2015
Held multiple positions including residential staff, resource specialist/crisis management, and video monitor before holding the final position of residential manager.
Worked with clients with mental, physical, and behavioral disabilities at the residential facility. Responded to calls on the campus and in the group homes to help staff de-escalate behavioral situations with client that were confrontational. Helped parents with any needs, assist law enforcement as needed.
Managed over 30 employees to ensure proper utilization of procedures and company policies, proper management of clients treatment programs, and provide coaching, mentoring, and modeling to aid in growth and development of employees. Trained new employees on how to handle clients and identify the best therapeutic techniques to help clients.
Warehouse Specialist
Brightpoint North America
10.2007 - 04.2010
Processed, shipped, and tracked cell phones to vendors to ensure the product was received in a timely manner to meet the customers' needs.
Shift Leader/Sample Coordinator
Heritage Environmental Services LLC
06.2001 - 09.2003
Responsible for sampling and processing hazardous materials and disposed chemicals into correct areas or transfer for offsite disposal.
Entered data using a computer system to track where shipments were stored, staged, and processed.
Vice President of Culinary/Director of Culinary Sales at Sugarcreek Packing Co.Vice President of Culinary/Director of Culinary Sales at Sugarcreek Packing Co.