Aaron Pittman

• Stacked and stored pallets in proper locations to keep warehouse clean and organized.
• Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
• Utilized material handling equipment to transport product to shipping locations or delivery platforms.
• Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
• Operated material handling equipment to transport product to shipping locations or delivery platforms.
• Prepared orders by processing requests and supply orders, pulling materials and packing boxes.
• Documented actions by completing forms, reports, logs and records.
• Verified product inventory reports by comparing logs and reports and adjusting entries.
• Led warehouse improvement initiatives to advance operational efficiencies.
• Ordered and replenished inventory to maximize sales.
• Utilized warehouse management system to determine catalog number, size and color of merchandise picked from bins or shelves.
• Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
• Maintained inventory control by collecting stock location orders and printing requests.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
• Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
• Packed boxes and stock using organizational guidelines.
• Used scanners to track parcel information, condition or receipt.
• Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
• Protected items by wrapping in cling film, padded moving blankets and tape.
• Collaborated with other movers when loading large equipment to prevent potential accidents.
• Used digital database to keep records of units and stock moved.
• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Tagged and wrote identifying information on containers, boxes and cargo.
• Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
• Counted number of boxes or units in loading docks to confirm proper completion of work orders.
• Reviewed work orders before starting work to determine necessary materials and meet deadlines.
• Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
• Checked cargo before transportation and determined if items adhered to proper regulation standards.

• Responsible for effectively supporting international sales teams and customers through direct customer support by growing relationships with smaller accounts in specific markets.
• Maintain customer service levels by timely order processing, invoicing, and document reviews.
• Assists with export documentation and obtains necessary certificates and filings.
• Prepares order estimates with dating and follows through with all requested changes.
• Works closely on routing and freight forwarders to ensure smooth delivery of all international orders.
• Responds to requests from Category Director, Division Manager or Vendors and makes sales calls on potential new or current items with potential sales in specific area.
• Advise the department management of any delays, problems and/or questioned any irregularities discovered within assigned transactions.
• Assist with customer claim processing and disposition.
• Evaluates data using Access, Excel, and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; sources and manipulates data from company and customer.
• Sorts, files, and maintains invoices, receipts, or other special department documentations
• Provide support to managers and team, assisting in daily office needs
• Responds to inquiries in area of responsibility
• Collects data/information for department use in special projects or reports
• Updates information and reports typically on the computer
• Checks information for accuracy
• Prepares and balances data
• Answers department phones as needed and routes to appropriate area.
• Perform other relevant job duties as required.

Updated details in company database by keying in customer contacts.

• Identified appropriate community resources and provided referrals for services.
• Entered client data in centralized database and maintained up-to-date case records for all clients.
• Assisted tenants with filling out and submitting their registration for rental assistance.
• Listened to client concerns and asked questions to better understand needs.
• Documented customer information and activity in customer database.
• Worked with customers while accessing, reading and inputting information into numerous applications.
• Maintained composure and patience in dealing with aggressive customers.
• Delivered personalized written support via email with instructions regarding registration.
• Kept relationships with tenants positive through open communication and proper handling of concerns.
• Translated written documentation and notes into emails and other types of correspondence.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Studied regularly to stay current on terminology.
• Assisted organizational efforts by filing, entering data and answering phones.

• Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
• Documented conversations with customers to track requests, problems and solutions.
• Communicated information to customers about product quality, value and style.
• Escalated customer concerns, store issues and inventory requirements to supervisors.
• Reviewed account and service histories to identify trends and issues.
• Filed completed customer orders to begin processing and facilitate smooth shipments.
• Consulted with customers regarding needs and addressed concerns.
• Processed customer account changes with proprietary software.
• Transferred written information into databases to maintain consistent, accurate client records and project details.
• Answered incoming phone calls and directed callers to appropriate departments and personnel.
• Obtained scanned records and uploaded into company databases.
• Translated written documentation and notes into emails and other types of correspondence.
• Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

• Integrated process improvements to increase overall workflow.
• Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
• Documented production levels, materials used and special incidents to keep management informed of daily activities.
• Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
• Rotated through series of different stations based on team needs.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Fostered positive employee relationships through communication, training and development coaching.
• Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
• Delegated daily tasks to team members to optimize group productivity.
• Monitored team progress and enforced deadlines.
• Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
• Implemented company processes to effectively resolve customer service issues.
• Volunteered to handle complaints and issues for manager during busy time periods.
• Escalated issues to correct individuals when typical procedures did not achieve resolution.
• Located products through extensive researching and arranged for drop shipments for items located at different facilities.
• Attended job training to sharpen skills and keep informed of new products.
• Set attainable daily, weekly and monthly goals and game plans.
• Developed strategies to assist associates in meeting goals.
• Relayed information between drivers and recipients, including ETA and potential delays.
• Dispatched information to service providers to schedule freight movement.
• Coordinated with freight forwarders to expedite international shipments.
• Checked items into computer system, printed labels and directed to storage locations.
• Printed, picked and packed items for shipment according to tight schedules.
• Coordinated across departments to build successful logistics solutions for delivery and pick up customers.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Monitored records and files transmissions to customers to ensure smooth and error-free deliveries.

• Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
• Maintained professional and effective public relations with customers and community members.
• Provided exemplary services to customers by being pleasant and engaging and offering to assist with any mail-related concerns.
• Used portable electronic scanner to track parcels and record tracking progress.
• Prepared mail in sequence of delivery for optimal productivity.
• Adhered to postal regulations and maintained knowledge of commonly used products and procedures.
• Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
• Collected mail from distribution and prepared in sequence for efficient delivery.
• Acquired customer signature for registered and insured mail.
• Handled undeliverable mail in accordance with established procedures.
• Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
• Furnished customers with postal information, change-of-address cards and other postal forms.
• Managed clerical duties within mail office and collaborated with other employees in team-centered environment.
• Researched road conditions for assigned route, including road construction and potential delays.
• Delivered mail along prescribed route and retrieved additional mail from relay boxes.
• Routed all classes of mail in sequence of delivery along established route.
• Observed road rules, weather and road conditions and other factors to maintain safe driving record.
• Assisted customers in receiving oversized parcels by carrying items inside.
• Obtained receipts for registered and certain insured mail.
• Cleaned and checked over vehicle after completion of all daily deliveries.
• Separated mail to be transported to relay boxes along route for subsequent delivery.