Fluent in two languages and skilled in problem-solving, I excel in fast-paced environments, ensuring seamless operations and superior customer service. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate/Driver
Tommy Hilfiger Company Store
Livermore, CA
11.2023 - Current
Conducted periodic inventory checks to maintain accuracy.
Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
Worked effectively as part of a team to meet warehouse goals.
Communicated operational concerns to management, ensuring timely resolution.
Support all company and management decisions.
Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Maintain productivity in the loading, unloading, and delivery of products.
Take direction, and complete assigned tasks and responsibilities.
Coordinated with vendors regarding product availability and delivery schedules.
Shipping Technician
Roku
San Jose, CA
05.2022 - 03.2023
Performed repairs on equipment to maintain optimal production levels.
Responded to emergency issues quickly to maintain smooth business operations.
Packaged items securely for shipment according to customer requirements.
Consulted with managers to discuss major repairs to building operating systems.
Recorded shipment data for reporting, accounting or recordkeeping purposes.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Lead Associate
Tommy Hilfiger
Milpitas, CA
10.2019 - 02.2022
Monitored and coached team on routine tasks critical to day-to-day operations.
Trained new employees on daily tasks and procedures to teach staff skills, resulting in knowledgeable and high-performing team.
Improved store revenues by upselling and cross-selling merchandise to clients.
Demonstrate effective written and verbal communication skills.
Manage time and prioritize tasks.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Create energy and excitement around shared goals and values and acts with integrity.
Education
High School Diploma -
Downtown College Preparatory
San Jose, CA
06.2021
Skills
Customer service
Effective Verbal Communication
Inventory Management
POS Systems
Fluent In Two Languages
Problem Solving
Proficient in Multitasking
Data Entry
Self-motivated and independent
Paperwork management
Effective Team Leadership
Worksite supervision
Team building
Worksite preparation
OSHA compliance
Labeling and boxing
Route deliveries
Inventory counting
Certification
Forklift Certified
OSHA 30
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Warehouse Associate/Driver
Tommy Hilfiger Company Store
11.2023 - Current
Shipping Technician
Roku
05.2022 - 03.2023
Lead Associate
Tommy Hilfiger
10.2019 - 02.2022
High School Diploma -
Downtown College Preparatory
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