Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative, sales operations, clients and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
5
5
years of professional experience
Work History
Owner
Blackwood Interior Co., LLC
06.2023 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Calculated payroll deductions by accurately using Excel, ADP, RFMS and processed payroll to meet preset requirements.
Maintained detailed records of crew schedules, vacations, and time off requests for accurate payroll processing.
Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
Prepared bids and proposals to submit to clients and secure new business.
President
Portillo's Tile Inc.
01.2019 - 05.2023
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Managed financial, operational and human resources to optimize business performance.
Directed change management initiatives that aligned employees with evolving business objectives.
Managed crisis situations effectively while minimizing disruption to daily operations.
Maintained P&L and shouldered corporate fiscal responsibility.