Aaron Pryor
Canyon Lake,TX
Summary
Dynamic Installation Manager with a proven track record at Diamond Appliance Install, excelling in quality control and client relationship management. Enhanced customer satisfaction through effective communication and problem-solving, streamlining processes to reduce project timelines. Skilled in equipment installation and contract negotiation, fostering repeat business and strong vendor partnerships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Installation Technician
Pryor Installation LLC
04.2023 - Current
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Owner
P&H Appliance LLC
04.2021 - 01.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Installation Manager
Diamond Appliance Install
01.2019 - 06.2021
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Streamlined installation processes for increased productivity and reduced project timelines.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Enhanced customer trust, providing clear communication and updates throughout installation process.
- Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
Education
Diploma - Required Curriculum
Red Mountain High School
Mesa, AZ05.2009
Skills
- Equipment installation
- Troubleshooting techniques
- Quality control
- Customer service
- Installation management
- Contract negotiation
- Client relationship management
- Project management
- Effective communication
- Problem solving
- Process improvement
- Power tools operation
- Worksite safety
Accomplishments
I founded 2 separate installation companies. PH Appliance Installation LLC in Arizona and Pryor Installation LLC in Texas. Both were successful and I started them by myself. From procuring Operating Systems and drafting Articles of Organization to interviewing potential manual labor, I orchestrated it all.
Certification
Certification for minor home repair and appliance installation.
Timeline
Installation Technician
Pryor Installation LLC
04.2023 - Current
Owner
P&H Appliance LLC
04.2021 - 01.2023
Installation Manager
Diamond Appliance Install
01.2019 - 06.2021
Diploma - Required Curriculum
Red Mountain High School
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