Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Aaron Pryor

Canyon Lake,TX

Summary

Dynamic Installation Manager with a proven track record at Diamond Appliance Install, excelling in quality control and client relationship management. Enhanced customer satisfaction through effective communication and problem-solving, streamlining processes to reduce project timelines. Skilled in equipment installation and contract negotiation, fostering repeat business and strong vendor partnerships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Installation Technician

Pryor Installation LLC
04.2023 - Current
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.

Owner

P&H Appliance LLC
04.2021 - 01.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Installation Manager

Diamond Appliance Install
01.2019 - 06.2021
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
  • Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
  • Negotiated contracts with subcontractors, securing favorable terms that benefited both parties.
  • Managed installation schedules proactively to avoid delays and reduce downtime for clients.
  • Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
  • Streamlined installation processes for increased productivity and reduced project timelines.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Enhanced customer trust, providing clear communication and updates throughout installation process.
  • Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.

Education

Diploma - Required Curriculum

Red Mountain High School
Mesa, AZ
05.2009

Skills

  • Equipment installation
  • Troubleshooting techniques
  • Quality control
  • Customer service
  • Installation management
  • Contract negotiation
  • Client relationship management
  • Project management
  • Effective communication
  • Problem solving
  • Process improvement
  • Power tools operation
  • Worksite safety

Accomplishments

I founded 2 separate installation companies. PH Appliance Installation LLC in Arizona and Pryor Installation LLC in Texas. Both were successful and I started them by myself. From procuring Operating Systems and drafting Articles of Organization to interviewing potential manual labor, I orchestrated it all.

Certification

Certification for minor home repair and appliance installation.

Timeline

Installation Technician

Pryor Installation LLC
04.2023 - Current

Owner

P&H Appliance LLC
04.2021 - 01.2023

Installation Manager

Diamond Appliance Install
01.2019 - 06.2021

Diploma - Required Curriculum

Red Mountain High School
Aaron Pryor