Aaron Quintana
Flagstaff
Summary
Experienced professional with a strong background in communication and organization. Adept at applying customer service principles, excelling in administrative tasks, and data entry. Skilled in providing top-notch support to facilitate seamless operations and drive team achievements.
Overview
3
3
years of professional experience
Work History
Associate
Walmart
08.2024 - 05.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Maintained a clean, organized, and visually appealing retail environment to attract and retain customers.
- Optimized retail space usage by designing and implementing custom shelving solutions.
Cross Trainer
Raising Cane's Chicken Fingers
06.2023 - 11.2023
- Organized the customer and crew areas.
- Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
- Streamlined the process.
- Checked on guests to make sure they were happy with their meals and recommended additional items to boost restaurant sales.
- Improved employee morale and addressed performance issues in accordance with company policies.
- Greeted customers, provided knowledgeable and friendly service, and took orders.
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
- Checked on all tables to refill drinks and respond to requests at appropriate intervals.
- Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
Crew Trainer
Chick-fil-a
10.2022 - 05.2023
- Used my time wisely, folding clothes and cleaning out fitting rooms when I wasn't serving customers.
- Set a positive example for my teammates by providing high-quality, efficient service.
- Was in charge of answering customer questions about merchandise and pricing.
- Responded to customer calls in a timely and professional manner.
- Developed and implemented new training initiatives, such as online modules, interactive software, language labs, and online programs, to ensure that employees receive ongoing training in order to achieve long-term success.
- Dealt with all customer service issues courteously and in accordance with company policies.
- Quickly investigated and resolved customer complaints and inquiries.
- Provided training to new sales associates so that they could contribute to the store's positive culture.
Customer service
McDonald's
03.2022 - 10.2022
- Was responsible for opening and closing the store when necessary, as well as preparing the nightly bank drop for the manager.
- Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
- I'm in charge of answering customer calls.
- Provide customers with solutions and recommendations for their problems.
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
- Talked to customers about certain deals through the app, outlined restrictions, and educated them on policies.
- Listen to the questions and concerns of customers and respond with answers and solutions.
- Worked diligently to meet or exceed special goals, special donations, and specific product promotions, on a regular basis.
- Am in charge of new employee training.
- Customers gave me positive feedback.
Education
High School -
Arizona School For The Arts
Phoenix, AZ01.2022
Associate of Applied Science - Computer Programming
Coconino Community College
Flagstaff, AZ01.2026
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Decision-making
- Relationship building
- Flexible schedule
- Inventory management
- Sales techniques
- Sales expertise
- Production support
- Team cooperation
- Adaptable and flexible
- Honest and dependable
- Creative thinking
Timeline
Associate
Walmart
08.2024 - 05.2025
Cross Trainer
Raising Cane's Chicken Fingers
06.2023 - 11.2023
Crew Trainer
Chick-fil-a
10.2022 - 05.2023
Customer service
McDonald's
03.2022 - 10.2022
Associate of Applied Science - Computer Programming
Coconino Community College
High School -
Arizona School For The Arts
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