Aaron Ramos

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Created warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Contributed to inventory management by monitoring stock levels.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Opened and closed seating sections according to volume of guests.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.

The same job and echievements as the previous year

• Enhanced client satisfaction by providing thorough and efficient house cleaning services.
• Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
• Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
• Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
• Assisted with the deep cleaning of homes, resulting in improved air quality and reduced allergens.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Dusted picture frames and wall hangings with cloth.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.