Aaron Reddick
Salisbury
Summary
Business management professional with extensive experience in operations management and financial oversight. Proven skills in effective communication, problem-solving, and leadership, fostering teamwork and enhancing organizational culture. Holds a Bachelor of Arts in Administration with a concentration in healthcare administration and a Master's in Applied Social Science focused on Human Services. Currently pursuing dual Master's degrees in Healthcare Administration and Business Administration to further enhance expertise.
Overview
14
14
years of professional experience
Work History
Operations Manager EVS
Crothall Healthcare
Maryland
04.2022 - Current
- Responsible for the overall management of the Environmental Services Department for a 5 county region.
- Managed 60 FTE's with 2 operations managers.
- Managed and established objectives, standards, policies and procedures while executing the job description in accordance with federal, state and local regulations.
- Financially accountable for the operation of the environmental service/housekeeping department, ensuring it remains within the approved budget, while simultaneously providing the Client with the maximum value spent.
- Fostered strong interdepartmental relations and integrated the environmental service department with the facility plan of operations.
- Managed the cleaning of a 132 bed hospital facility along with 32 ER rooms, 2 offsite Freestanding Emergency rooms one with 22 beds and one with 12 Beds.
- Closely worked with finance to ensure vendor payments and budget monitoring.
- Completed quality inspections to ensure contract was being followed.
- Completed quarterly business reviews.
- Maintained contract compliance/ Client expectations.
- Complete budgets/ set goals for the year/ Pre Planned projects to fit in budget.
- Maintained environment that is sanitary, attractive and in orderly condition.
- Conduct meetings departmentally and with other interdepartmental teams.
- Joint commission readiness and Environment of care rounding.
- Served on Patient through put council, EOC, Safety, Go Green initiatives.
- Ensure company policies and procedures are followed.
- Promoted professional growth and development with the team.
- Implementation of change to enhance organization standards and development.
- Tracked and monitored inventory of supplies and equipment.
- OSHA Compliance.
Director of Environmental Services
Crothall Healthcare
Maryland
03.2022 - Current
- Oversaw management of Environmental Services Department across five counties, supervising 60 FTEs and two operations managers.
Established objectives, standards, policies, and procedures aligned with federal, state, and local regulations.
Maintained financial accountability for environmental service operations, ensuring adherence to budget while maximizing client value.
Managed cleaning operations for a 132-bed hospital, including 32 ER rooms and two offsite emergency facilities.
Collaborated closely with finance to monitor budgets and ensure timely vendor payments.
Conducted quality inspections and quarterly business reviews to ensure contract compliance and client satisfaction.
Facilitated interdepartmental meetings and coordinated initiatives for Joint Commission readiness and safety protocols. - Oversaw the daily operations of the environmental services staff.
Chief Financial Administrator
Truth and Fellowship Global Outreach
Charleston
06.2021 - 08.2022
- Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.
- Develops system to account for financial transactions by establishing a chart of accounts; defining financial policies and procedures.
- Maintains subsidiary accounts by verifying, allocating, and posting transactions.
- Maintains general ledger by transferring subsidiary account summaries.
- Balances General ledger by preparing a trial balance; reconciling entries.
- Maintains historical records by securely filing documents.
- Prepares financial reports by collecting, analyzing and summarizing account information and trends.
- Complies with federal, state and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
- Control All department expense budgets.
- Complete site visits to audit other locations.
Unit Director
Crothall Healthcare
Charleston
03.2020 - 02.2022
- Responsible for the overall management of the Environmental Services Department.
- Managed the department within the established objectives, standards, policies and procedures while executing the job description in accordance with federal, state and local regulations.
- Financially accountable for the operation of the environmental service/housekeeping department, ensuring it remains within the approved budget, while simultaneously providing the Client with the maximum value spent.
- Fostered strong interdepartmental relations and integrated the environmental service department with the facility plan of operations.
- Managed cleaning of medical office building (3 OBGYN offices, Offsite Laboratory, Physical therapy gym, Hand specialist office, vascular office).
- Closely worked with finance to ensure vendor payments and budget monitoring.
- Completed quality inspections to ensure contract was being followed.
- Completed quarterly business reviews.
- Maintained contract compliance/ Client expectations.
- Complete budgets/ set goals for the year/ Pre Planned projects to fit in budget.
- Maintained environment that is sanitary, attractive and in orderly condition.
- Conduct meetings departmentally and with other interdepartmental teams.
- Joint commission readiness and Environment of care rounding/ DHEC inspections.
- Served on hospital committees, EOC, Safety, Go Green.
- Ensure company policies and procedures are followed.
- Promoted professional growth and development with the team.
- Implementation of change to enhance organization standards and development.
- Tracked and monitored inventory of supplies and equipment.
- OSHA Compliance.
Operations Manager
Crothall Healthcare
United States
11.2017 - 03.2020
- Manages Day to day operations of the hospital with over 200 beds and 40 plus FTEs along with critical care areas.
- Also collaborated with other disciplines to get projects and other tasks completed.
- Responsible for department's financial data and statistics.
- Monitoring of unit expenditures.
- Develops and recommends department-operating budgets and ensures the department operates within budget.
- Coordinates housekeeping activities with other departments.
- Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
- Establishes work standards and workflow.
- Establishes and implements policies and procedures for departmental operations.
- Encourages and mentors staff creativity and innovation.
- Ensures compliance with all regulatory agencies.
- Proactive in the achievement of the facility goals and objectives.
- Demonstrates quality leadership in meeting performance plans.
- Reads, develops, and administers Total Quality Management process.
- Joint Commission readiness/ EOC rounds.
Assistant Manager
Panera Bread
United States
08.2011 - 11.2017
- Trained managers and new employees on Panera bread guidelines and standards.
- Money management, staffing, Food Orders, ensured we complied with the health department and quarterly audits, inventory.
Scheduling Manager
Genesis
United States
08.2013 - 07.2015
- Conducted probationary and annual performance evaluations of all nursing staff.
- Planned and organized staff development and orientation programs for nursing Services.
- Monitored staffing patterns and nursing care hours for efficiency and made changes when necessary.
- Reviewed and approved time cards for processing by payroll department.
- Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
- Monitored overtime for 260 plus employees.
- Schedule Changes, IPIPS, Ensure Nursing HPPD is at its appropriate budgeted level.
Education
Master of Business Administration - MBA - Business Administration and Management, General
University of Phoenix
Phoenix, AZ03.2025
Masters Healthcare Administration - Healthcare
University of Phoenix
Phoenix, AZ03.2025
Masters of applied social science - Human Services, General
Sojourner-Douglass College
01.2015
Bachelor's degree - Health/Health Care Administration/Management
Sojourner-Douglass College
01.2013
Skills
- P&L Management
- Financial management
- Regulatory compliance
- Project management
- Healthcare operations
- Budget development
- Team building
- Effective communication
- Problem solving
- Sustainability initiatives
- Work scheduling
- Environmental compliance
- Environmental auditing
- Hazardous materials handling
- Waste management
- Team supervision
- Waste disposal
- Custodial services skills
- Hazardous waste management
- OSHA Compliance
- Client Rapport
- Cleaning protocols
- Delegating work assignments
- Chemical preparation
- Sanitation documentation
- Pest control
- Chemical handling
- Human resources management
- Documentation and reporting
- Employee development
- Profit and loss management
- Interpersonal skills
- Conflict resolution
- Business administration
- Task prioritization
- Schedule management
- Policy administration
- Multitasking capacity
- Active listening
- Crisis management
References
References available upon request.
Timeline
Operations Manager EVS
Crothall Healthcare
04.2022 - Current
Director of Environmental Services
Crothall Healthcare
03.2022 - Current
Chief Financial Administrator
Truth and Fellowship Global Outreach
06.2021 - 08.2022
Unit Director
Crothall Healthcare
03.2020 - 02.2022
Operations Manager
Crothall Healthcare
11.2017 - 03.2020
Scheduling Manager
Genesis
08.2013 - 07.2015
Assistant Manager
Panera Bread
08.2011 - 11.2017
Master of Business Administration - MBA - Business Administration and Management, General
University of Phoenix
Masters Healthcare Administration - Healthcare
University of Phoenix
Masters of applied social science - Human Services, General
Sojourner-Douglass College
Bachelor's degree - Health/Health Care Administration/Management
Sojourner-Douglass College
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