Aaron Reives
Little Elm,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Financial Services Consultant
TIAA
09.2025 - Current
- Educated clients on investment strategies, retirement planning, and risk management concepts.
- Resolved customer inquiries efficiently through multiple communication channels, ensuring high satisfaction levels.
- Monitored service metrics to ensure compliance with quality standards and maintain operational excellence.
- Enhanced customer satisfaction by providing efficient and accurate financial services.
Pavement Maintenance
DFW Airport
08.2025 - 09.2025
- Enhanced road conditions through efficient pothole repair, guardrail installation, and pavement maintenance.
- Exhibited strong attention to detail in identifying areas requiring additional cleaning or maintenance efforts.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated heavy machinery to complete excavation and site preparation efficiently.
Turf Route Manager
Weedex Lawn Care
02.2021 - 07.2025
- Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants.
- Coordinating and completing routes within a timely manner.
- Investigated customer complaints regarding the quality of products or services received.
- Developed strategies for increasing customer satisfaction, loyalty, and profitability.
- Organized and coordinated training sessions for new employees.
Production Associate
Cornerstone Building Brands
08.2019 - 02.2021
- Assembled and completed products according to production schedules.
- Set up and operated production machinery according to company's specific standards and protocols.
- Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
- Identified opportunities for improvement and implemented changes to increase productivity levels.
Package Handler
FedEx Corporation
10.2018 - 08.2019
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Utilized RF scanner to accurately scan barcodes and enter data into computer system for tracking purposes.
- Ensured compliance with postal regulations regarding hazardous materials handling.
Pharmacy Technician/DH
Walgreens Company
02.2017 - 10.2018
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Customer Service Associate
Walgreens Company
11.2013 - 02.2017
- Managed customer relations and customer service through daily communication and interaction
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
Education
No Degree - Business Management/Pre-Medicine
Palm Beach State College
Palm Beach, FloridaNo Degree - Kinesiology/Pre-Medicine
Stephen F. Austin State University
Nacogdoches, TexasSkills
- Customer Relationship Management (CRM)
- Effective call management
- Customer Complaint Resolution
- Expert Problem Solving
- Advanced Mathematics Abilities
- New employee integration
- Strong analytical skills
- Data acquisition
- Cash management
- Merchandising strategy development
- Logistics Analysis
- Inventory oversight
- HIPAA
- Warehousing Operations
- Forklift Operation
Certification
- FINRA SIE License
- FINRA Series 6 License
- FINRA Series 63 License
- Texas Dept. of Insurance General Lines - Life, Accident and Health Insurance License
Timeline
Financial Services Consultant
TIAA
09.2025 - Current
Pavement Maintenance
DFW Airport
08.2025 - 09.2025
Turf Route Manager
Weedex Lawn Care
02.2021 - 07.2025
Production Associate
Cornerstone Building Brands
08.2019 - 02.2021
Package Handler
FedEx Corporation
10.2018 - 08.2019
Pharmacy Technician/DH
Walgreens Company
02.2017 - 10.2018
Customer Service Associate
Walgreens Company
11.2013 - 02.2017
No Degree - Business Management/Pre-Medicine
Palm Beach State College
No Degree - Kinesiology/Pre-Medicine
Stephen F. Austin State University