Aaron Reyes
Security & Services
Los Angeles,CA
Summary
PERSONAL SECURITY GUARD SUMMARY: Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Customer service driven & oriented to uphold the company's image/ brand. Being aware at all times of all surroundings to ensure the safety of others. preforming above & beyond the standard to enhance the common workplace. Always maintaining proficiency with communication to co-worker(s) & all clients. Proven social skills are a must in this field to grasp the transparency of any situation. Front desk operational duties ranging from a variety of different tasks a couple would include, personal 1 on 1 communication with a client to other dealing(s) with other matters using different computer software systems. Tech oriented, excelling in the use of computer(s) & learning different software systems. Cctv software to prevent situations & to monitor different situations that transpired.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Security Guard
Allied Universal Security
, CA
01.2020 - 07.2023
- Participate in the daily security operations of the property to ensure the safety and security of all guests, personnel, and property
- Patrol the interior and exterior of the property and confront any situations or persons that require investigation
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises
- Implement all policies, procedures, and instructions regarding security and safety
- Document all incidents occurring in the property, and in documenting such activities remain objective, and write comprehensive reports
- Assist property staff in handling unusual guest or employee problems
- Remain informed of current federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron, and employee rights
- Take an active role in the implementation of the property's fire plan including the Fire Panel, Command Post, fire-fighting equipment, and the roles that each employee/manager plays
- Control the key, lock system, alarm system, and fire protection systems
- Respond properly in any property emergency or safety situation
- Monitor the Closed Circuit Television (CCTV) and, if needed, review the recorded footage.
Security Guard
Reel Security
Los Angeles, CA
01.2018 - 01.2020
- Participate in the daily security operations of the property to ensure the safety and security of all guests, personnel, and property
- Patrol the interior and exterior of the location and confront any situations or persons that require investigation
- Handle and document guest and employee accidents, noise complaints, and any questionable individuals on the premises
- Implement all policies, procedures, and instructions regarding security and safety
- Document all incidents occurring on the premises, and in documenting such activities remain objective, and write comprehensive reports
- Remain informed of current federal and local laws and regulations as they relate to the premises, particularly in areas that are populated, patron, and employee rights
- Take an active role in front desk/concierge operations, Command Post, firefighting equipment, and the roles that each employee/manager plays
- Control the key, lock system, alarm system, and fire protection systems
- Monitor the Closed Circuit Television (CCTV) and, if needed, review the recorded footage
- Ensure clearance for all client(s) & get clearance.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
High school diploma -
City of Angels High School
Los Angeles, CA 01.2015 - 01.2016
MBA - MBA
Los Angeles City College
Los Angeles, CA 01.2023 - Current
Skills
Bilingual English and Spanish
Guard Card Expiration Date
05/31/2022
References
- Mark Head of security (818)-508-4750
- David La chance Allied Operations Manager (323)-397-1735
- Ruben Gomez Allied Operations Manager (213)-309-9592
Timeline
MBA - MBA
Los Angeles City College
01.2023 - Current
Security Guard
Allied Universal Security
01.2020 - 07.2023
Security Guard
Reel Security
01.2018 - 01.2020
High school diploma -
City of Angels High School
01.2015 - 01.2016