Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires.
Overview
10
10
years of professional experience
Work History
Certified Automotive Technician
Valvoline Instant Oil
12.2023 - Current
Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
Increased repeat business by delivering exceptional customer service and building relationships with clients.
Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
Improved team productivity by effectively delegating tasks based on individual strengths and areas of expertise.
Collaborated with service advisors to accurately communicate repair needs to customers, resulting in higher approval rates for recommended services.
Table Games Banker
The Poker Room Of Bonita Springs
12.2021 - Current
Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Implemented effective cost-saving measures, reducing operational expenses without compromising service quality.
Mentored junior staff members, fostering a supportive work environment that encouraged professional growth and development.
Closing Manager
Headpinz Naples
10.2021 - 05.2023
Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
Warehouse Worker
Amazon
10.2022 - 01.2023
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
CNC Machinist
Azimuth Technology
07.2019 - 10.2021
Enhanced productivity by implementing efficient CNC programming and machine operation techniques.
Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
Streamlined workflow processes for faster job completion and increased customer satisfaction.
Closing Manager
Bowland Beacon
12.2013 - 04.2017
Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.