Aaron Roan

• Inspected rail cars for signs of intentional or accidental damage to determine service needs and then repair service needs.
• Provided estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
• Adhered to repair and maintenance guidelines set down for rail car devices.
• Reported issues to manager so effective resolutions could be put into place.

• Started as an M10D working in edge finish 3155.

• Used several tools such as palm sander, drill and SUT pins.

• Cut down the part on to table, using SUT tools to map out area of part that may or may not need peeled per order.

• Make sure part was clean and clear of FOD and prepared to be hung and sent to next stage.

• Developed and maintained strong connections with established customers to promote new products.

• Cold called customers every week to gain business opportunities and offer services.

• Consulted with customers to gain feedback and address concerns with products or services.

• Led conference calls with teams to align sales objectives and goals.

• Collaborated with district sales manager to implement market analysis, strategy, sales promotions and pricing.

• Increased territory sales by surpassing monthly goal with diligent leadership and customer relations.

• Assisted mechanics with larger, more complicated repairs.

• Adjusted and repaired minor issues for saw equipment and systems.

• Carefully followed written and verbal protocols in regards to each day's duties and assignments.

• Maintained performance by cleaning and lubricating components such as Ball bearing and saws.

• Dismantled equipment to efficiently access, remove and replace defective parts for quick repairs.

• Used products and solutions to clean and maintain equipment and grounds safely.