Aaron Robinson
firewatcher
Phoenix,Arizona
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with in diverse dynamic, fast-paced settings. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Manager
Dirtygirlscleaning Llc
Phoenix, AZ
12.2020 - Current
- Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Fire Watcher
Firewatch Safety Services
Phoenix, AZ
10.2021 - 01.2022
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Reported inspection findings to fire marshal with recommendations for eliminating or counteracting hazards.
- Prevented public from entering hazardous areas to maximize safety and security
Customer Service Representative
DIRECTV
Las Vegas, NV
07.2018 - 11.2019
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Welcomed, greeted and assisted guests in high-traffic store, generating $1,000's of dollars in business
- Handled over 500 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%
Education
High School Diploma -
Mcclintock High School
Tempe, AZ05.2001
Skills
- Strategic planning
- Policies and procedures
- Staff Management
- Business Development
- Key Performance Indicators
- Sales and marketing
- Coaching and mentoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will miss 100% of the shots you don't take!!
"Chances make Champions"
Timeline
Fire Watcher
Firewatch Safety Services
10.2021 - 01.2022
Manager
Dirtygirlscleaning Llc
12.2020 - Current
Customer Service Representative
DIRECTV
07.2018 - 11.2019
High School Diploma -
Mcclintock High School
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