Aaron Robinson
Snellville,GA
Summary
Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Rainbow Apparel
Lawrenceville , GA
07.2012 - 09.2023
- Sorted items into appropriate departments to ensure efficient store operations.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Maintained highest level of visual merchandising and store conditions to foster welcoming shopping environment.
- Described merchandise and explained use, operation and care.
- Processed payments and maintained accurate drawers to meet financial targets.
- Set up promotional displays to attract customers to specific products or sales events.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained records related to sales for store management.
- Greeted customers to determine wants or needs.
- Received deliveries from vendors and ensured proper storage in designated areas.
- Performed daily opening and closing duties such as counting registers, setting alarms.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Recommended, selected and located merchandise based on customer desires.
- Inspected returned merchandise for damage before processing refunds or exchanges.
- Maintained cleanliness of sales floor and backroom areas.
- Attended team meetings to discuss current procedures and develop strategies for improvement.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Used credit card machines, calculators and barcode scanners to record transactions.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Worked with off-site locations to find desired items for customers.
Operations Assistant
Target
Snellville , GA
02.2010 - 09.2018
- Participated in team meetings to provide feedback on operational issues and solutions.
- Broke down boxes for garbage and recycling.
- Greeted guests and vendors to assist in navigating space.
- Maintained communication with customer service and dispatch to coordinate deliveries.
- Facilitated work processes for special projects, product promotions and company campaigns.
- Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Ensured that all safety protocols were followed during day-to-day operations.
- Maintained positive working relationship with fellow staff and management.
Furniture Sales Manager
Buy Buy Baby
Snellville , GA
01.2013 - 03.2014
- Greeted customers and offered to assist with showroom navigation and selecting products.
- Resolved customer complaints in a professional manner while maintaining excellent customer relations.
- Suggested specific product and options in line with customer goals.
- Assisted teammates and mentored new employees to deliver top-tier customer experiences.
- Conducted regular sales meetings with team members to review performance and set targets.
- Coordinated with Store Manager to process credit applications and complete transactions.
- Attended training sessions to build and enhance product knowledge and sales tactics.
- Upsold customers on protection plans, warranties and coordinating products.
Education
Associate of Science - Psychology
College of New Rochelle, The
New Rochelle, NYSkills
- Store Organization
- Records Management
- Stock Management
- Customer Relations
- Loss Prevention
- Mentoring and Coaching
Affiliations
- Mentoring youth
- Reading
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Furniture Sales Manager
Buy Buy Baby
01.2013 - 03.2014
Assistant Store Manager
Rainbow Apparel
07.2012 - 09.2023
Operations Assistant
Target
02.2010 - 09.2018
Associate of Science - Psychology
College of New Rochelle, The
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