Aaron Russell
Dahlonega,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Aquatics Supervisor
Margaritaville At Lanier Islands
Buford, GA
05.2019 - 08.2022
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Enhanced customer service based on feedback from guests.
- Monitored workers for performance, professionalism and service quality.
- Trained workers in service policies, safety requirements and specifics of activities.
- Assigned schedules and specific tasks to workers for optimal coverage.
- Oversaw team of workers expertly supporting guests and promoting loyalty to program offerings.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Coordinated supply orders, storage and distribution for program.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- CPR, First Aid trained and certified
- In charge of changing and maintaining trash cans around entire park
- Worked as lifeguard, admissions register, bathroom cleaner when needed
- Made schedules for my employee every week
- Managed and ran trips with park mascot
- Helped set up and take down band equipment on special event days
- Drove company trucks to pick up supplies and equipment
- Pressure washed water slides, concrete, etc.
- Leaf blew park and back of house areas
- Printed and handed out hiring flyers at my school
Cashier
Chick-fil-A
Oakwood, GA
10.2019 - 06.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $[Amount] or more per shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked Drive-thru on drinks and food bagging
- Worked traffic direction during COVID-19
Education
Bachelor of Arts - Middle Grades Education
University of North Georgia
Dahlonega, GA05.2024
High School Diploma -
Cherokee Bluff High School
Flowery Branch, GA05.2020
Skills
- Program Enrollments
- Customer Satisfaction
- Microsoft Word
- Regulatory Compliance
- Swimming Techniques
- Safety Drills
- Positive Learning Environment
- Allocating Work
- Emergency Action Planning
- Cardiopulmonary Resuscitation (CPR)
- Emergency Situations
- Activities Leadership
- Credit Card Transaction Processing
- Breathing Exercises
- Pool Operations
- Microsoft PowerPoint
- Safety Awareness
- Medical Assistance
- Special Events
- Team Meetings
- Closing Procedures
- Wound Care
- Cash Register Operations
- Motivational Leadership
- Facility Opening
- Job Assignments
- Customer Loyalty
- Teamwork Skills
- Guest Supervision
Accomplishments
- Supervised team of 50+ staff members.
- Supervised successfully through record low staffing numbers since 2021
- School Cross Country 6th grade- 10th grade (Heritage Academy, Lanier Christian Academy)
- School Basketball 6th grade- 11th grade (Heritage Academy, Lanier Christian Academy, and Cherokee Bluff High School)
- Currently serve as in intern two days a week at Gainesville Middle School West Campus
Affiliations
Fellowship of Christian Athletes- Served as Character Coach for Cherokee Bluff Middle School Basketball 2020-2021
Timeline
Cashier
Chick-fil-A
10.2019 - 06.2020
Aquatics Supervisor
Margaritaville At Lanier Islands
05.2019 - 08.2022
Bachelor of Arts - Middle Grades Education
University of North Georgia
High School Diploma -
Cherokee Bluff High School
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