Driven and adaptable, I leveraged my power tools operation and problem-solving abilities to exceed apprenticeship expectations at Tom Dennis Electric .Demonstrated reliability through multitasking across diverse roles, enhancing team productivity at Goodwill and boosting customer satisfaction at Uhaul. My proactive approach and keen attention to detail have consistently improved operational efficiency and workplace safety.
Overview
21
21
years of professional experience
Work History
Electrical Apprentice
Tom Dennis
03.2004 - 10.2015
Terminated wiring and connected circuits with correct techniques.
Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
Pulled EMT and PVC conduit wire according to plans and code requirements.
Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Handled installation of electrical components by splicing, joining, and connecting wire.
Exceeded expectations for apprenticeship requirements, completing assigned tasks accurately and efficiently under minimal supervision.
Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Demonstrated adaptability by working effectively in various settings such as residential, commercial, and industrial sites.
Minimized errors during installations by carefully double-checking measurements and calculations before proceeding with tasks.
Overnight Maintenance Associate
Walmart
05.2023 - Current
Supported inventory management efforts through accurate tracking and reporting of product information.
Collaborated with management to identify areas in need of improvement, implementing effective solutions accordingly.
Improved store cleanliness by performing thorough overnight maintenance tasks.
Promoted a safe working environment for all employees, following proper procedures for handling chemicals and hazardous materials.
Maintained high standards of cleanliness throughout the store, adhering to company guidelines for sanitation practices.
Optimized store appearance with meticulous attention to detail in cleaning and organizing displays.
Increased productivity by consistently completing assigned tasks within designated timeframes while maintaining quality standards.
Merchandising Associate
Driveline Retail Merchandising
05.2017 - 05.2023
Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
Trained new merchandising associates on company standards, guidelines, and best practices.
Supported operational efficiency with routine maintenance of fixtures, signage, and lighting systems within the store environment.
Prioritized tasks and schedule to meet with buyers and managers at other stores.
Optimized store layout for increased foot traffic and easier navigation for customers.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Stocked shelves to match planogram images and instructions.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Interacted with guests in friendly and knowledgeable way.
Traveling Merchandiser
Home Depot
06.2014 - 09.2017
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Verified products appeared at correct locations in proper quantities.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Team Leader
Goodwill
03.2012 - 08.2014
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Customer Service Representative
Uhaul Moving And Storage
09.2011 - 11.2012
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Contributed to sales growth by upselling products and services based on individual customer requirements.