Aaron Sellers
wellborn,FL
Summary
Dynamic Medical Transportation Driver with a proven track record at Excelsior, enhancing patient satisfaction through exceptional customer service and efficient route planning. Skilled in vehicle maintenance and conflict resolution, I consistently improved operational efficiency while ensuring safe, timely transport for patients with diverse needs. Committed to professionalism and compassionate care.
Professional driver with experience in medical transportation. Skilled in safely navigating routes, managing schedules, and ensuring timely patient appointments. Strong focus on team collaboration and adapting to changing needs. Reliable, empathetic, and excellent communication abilities.
Experienced with patient transport, ensuring safety and comfort. Utilizes effective communication to coordinate with medical staff and patients. Knowledge of vehicle maintenance and adherence to safety protocols.
Medical transportation professional with proven track record in safe and timely patient transport. Known for reliability and strong focus on team collaboration to achieve outstanding results. Adaptable and efficient with excellent communication and organizational skills.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Transportation Driver
Excelsior
01.2022 - Current
- Ensured timely and safe transportation of patients to medical appointments.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Assisted patients with boarding and disembarking, ensuring comfort and security during transit.
- Maintained accurate records of transportation schedules and patient interactions for reporting purposes.
- Collaborated with healthcare staff to coordinate effective transportation solutions for patients' needs.
- Implemented process improvements that enhanced operational efficiency in daily routes.
- Trained new drivers on safety protocols and customer service best practices within the organization.
- Resolved logistical challenges promptly, ensuring consistent service delivery in dynamic environments.
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
- Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
- Achieved daily preparation for vehicle inspections prior to travel.
- Transported patients and clientele using wheelchairs, powerchairs, and stretchers between medical facilities.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Participated in annual training to maintain [State] commercial driver's license certification for medical transport.
- Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
- Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.
- Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
- Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
- Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
- Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
- Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
- Collaborated effectively with healthcare staff at multiple facilities, establishing strong working relationships that facilitated seamless patient transfers.
- Upheld stringent privacy standards by handling sensitive patient information with discretion and confidentiality during transportations tasks.
- Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
- Expanded knowledge of local geography, allowing for efficient navigation between healthcare facilities without delay.
- Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
- Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
- Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
- Maintained flexible availability to accommodate on-call hours.
- Restrained violent or non-compliant patients in emergency situations.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Completed the mechanical checklist prior to each shift, monitoring the functionality of the transport van.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Documented and reported mechanical issues to appropriate service personnel.
Correctional Officer
Suwannee Correctional Institution
02.2010 - 10.2021
- Supervised inmate activities, ensuring compliance with institutional rules and regulations.
- Conducted routine security checks to maintain safety within facilities.
- Collaborated with staff to develop and implement crisis intervention strategies.
- Trained new officers on procedures, protocols, and emergency response techniques.
- Monitored inmate behavior to prevent disturbances and promote a secure environment.
- Prepared detailed reports on incidents, maintaining accurate documentation for review.
- Implemented policies to improve operational efficiency and enhance safety measures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Ensured security of facility perimeter by conducting routine patrols.
- Enhanced staff training programs, leading to improved operational standards.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Interviewed inmates to obtain information and evidence.
Satellite Installation Technician
DIRECTV
01.2004 - 12.2009
- Installed and configured satellite systems for residential and commercial clients.
- Diagnosed and resolved technical issues to ensure optimal service delivery.
- Trained junior technicians on installation procedures and safety protocols.
- Conducted site surveys to assess installation requirements and recommend solutions.
- Collaborated with customer service teams to enhance client satisfaction and retention.
- Improved installation efficiency by implementing streamlined workflows and best practices.
- Led troubleshooting efforts for complex satellite system challenges, ensuring minimal downtime.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
- Optimized client experiences by tailoring custom installations based on individual needs and preferences.
- Contributed to company growth by consistently meeting or exceeding monthly installation targets.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Assisted in training new technicians, sharing best practices and techniques for successful installations.
- Maximized customer satisfaction by addressing questions and concerns promptly during installations.
- Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
- Stayed up-to-date with the latest technology advancements in the satellite industry, applying new knowledge to daily tasks as appropriate.
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
- Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
- Coordinated efficiently with dispatchers to ensure smooth scheduling of appointments and maximization of daily workload.
- Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
- Ensured timely completion of projects by managing work schedules effectively.
- Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
- Consistently met deadlines under pressure while maintaining high-quality workmanship standards in a fast-paced environment.
- Gave customers accurate quotes on satellite repair and installation packages .
- Set up and programmed devices and educated customers on use.
- Stayed up-to-date on changes in technology to offer customers updated equipment and provide accurate and thorough operation demonstrations.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
- Configured internet connections, routers and wireless access for devices.
- Fed cables through access holes, attics and floor spaces.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Maintained excellent levels of customer service by efficiently meeting customer needs for all types of satellite systems.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
High School Diploma -
Live Oak Christian Academy
Live Oak, FLSkills
- Strong navigation skills
- Team player attitude
- Patient care
- Critical thinking
- HIPAA compliance
- Customer Service-oriented
- Defensive driving
- Professionalism and courtesy
- Adaptive decision making
- Vehicle maintenance
- Record keeping proficiency
- Basic mechanical aptitude
- Medical equipment operation
- Route planning expertise
- Wheelchair handling
- Safe driving techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Basic life support
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Patient-focused care
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Conflict de-escalation
- Situational awareness
- Physical strength
- Relationship building
- Medical documentation
- Vehicle inspection
- Team building
- Patient transport
- Task prioritization
- Incident documentation
- Route navigation
- Self motivation
- Infection control
- Health and safety regulations
- Route planning
- Analytical thinking
- Conflict resolution
- CPR certified
- Professionalism
- Incident reporting
- Quality control
- Crisis intervention
- Patient transportation
- Record keeping
- Time management abilities
- Physical stamina
- Adaptability
- Equipment maintenance
- Accident reporting
- Emergency protocols
- Problem-solving aptitude
- Stress management
- Basic first aid
- Radio 10 code proficiency
- Mechanical aptitude
- Analytical skills
- Equipment sanitizing
- Patient lifting techniques
- Radio communication
Certification
- CFR - Certified First Responder
- Certified Basic First Aid and CPR
- Certified correctional Officer 2010 - 2021
- Defensive driving
Timeline
Medical Transportation Driver
Excelsior
01.2022 - Current
Correctional Officer
Suwannee Correctional Institution
02.2010 - 10.2021
Satellite Installation Technician
DIRECTV
01.2004 - 12.2009
High School Diploma -
Live Oak Christian Academy