Aaron Shehwen
Bradenton
Summary
Dynamic and servant-minded multi-site operations leader with over six years of experience optimizing dental practices, revitalizing underperforming locations, and cultivating high-performing teams. Proven success in partnering with experienced providers and new graduates to stabilize practice operations while aligning with company culture and patient-first values. Expertise in Dentrix Ascend, AIR processes, scheduling audits, and performance coaching enhances operational efficiency. Renowned for leading by example, fostering trust, and consistently delivering measurable results across diverse locations.
Overview
7
7
years of professional experience
Work History
Operations Manager
Pacific Dental Services
01.2024 - 10.2025
- Oversaw daily operations for a high-volume dental practice, ensuring compliance with standards and achieving top-quartile financial performance.
- Led a 20+ member clinical and administrative team, reducing turnover by 15% through coaching and a culture of accountability.
- Increased patient satisfaction scores by 25% with enhanced service training and workflow improvements.
- Launched a DeNovo office, coordinating hiring, onboarding, and community outreach, boosting new patient acquisition by 20% within six months.
- Facilitated leadership development for high-potential employees, preparing them for future management roles.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Developed and implemented training programs for staff, improving service quality and patient satisfaction.
- Led cross-functional teams to execute strategic initiatives and improve overall performance metrics.
Office Manager
Magnolia Green Dental Care
02.2023 - 12.2023
- Exceeded annual revenue goals by 20–30% through patient growth strategies and business development initiatives.
- Implemented patient-centered service standards and training, driving a 35% increase in positive reviews.
- Established weekly leadership meetings to enhance communication and problem-solving, increasing patient volume by 30% via local marketing efforts.
- Partnered with recruitment resources to hire and onboard high-performing staff, ensuring seamless integration.
- Led initiatives to enhance patient experience, resulting in increased satisfaction ratings among clientele.6
Office Manager
Aspen Dental
04.2019 - 02.2023
- Managed operations for a practice generating $200K–$300K monthly, ensuring compliance with corporate policies.
- Supervised 15+ staff, improving morale and productivity through daily huddles, recognition, and training, boosting retention by 18%.
- Reduced costs by 10% via effective scheduling, staff cross-training, and supply chain efficiencies.
- Improved case acceptance by 20% by partnering with patients to review treatment plans and enhance communication.
Education
Associate of Arts (A.A.) - Business Administration
State College of Florida
Bradenton, FLSkills
- Leadership & Development
- Coaching and mentoring
- Multi-site operations management
- Satisfaction improvement initiatives
- P&L management and budgeting
- Growth & Marketing
- Patient acquisition and community outreach
- Revenue optimization and cost control
- Decision-making
- Employee motivation
- Goal setting
- Problem-solving
- Team leadership
- Customer service
Accomplishments
- Earned the AAA Award in 2021 for excellence in the field and going above and beyond for the patient experience. I it is a company wide award chosen by the customer satisfaction center at the corporate headquarters of Aspen Dental
- Promoted to Office Manager after three months of employment with the company.
- Led the first office to surpass a monthly production of $300,000 in our region.
- Transferred to a struggling office that produced between $80,000 and $100,000 monthly. Within three months, we achieved a monthly production of $200,000.
Timeline
Operations Manager
Pacific Dental Services
01.2024 - 10.2025
Office Manager
Magnolia Green Dental Care
02.2023 - 12.2023
Office Manager
Aspen Dental
04.2019 - 02.2023
Associate of Arts (A.A.) - Business Administration
State College of Florida