Aaron Shivers
Moline,IL
Summary
Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
15
15
years of professional experience
Work History
Community Relationship Manager
Oak Street Health
09.2023 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Provided leadership, guidance and support to staff members.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Participated in staff meetings to discuss innovative strategies to improve services.
MARKETING COORDINATOR
NOSTRESS INC.
01.2011 - 05.2023
- Developed visually engaging marketing materials to support product launches and promotions.
- Answered general marketing department inquiries by email, phone, and mail.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Created and managed social media campaigns to increase brand engagement.
- Planned and executed internal and external marketing events.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Devised content strategy to effectively engage target audiences.
- Continually maintained and improved company's reputation and positive image in markets served.
Director of Community Engagement
Future Men of America
06.2016 - 04.2021
- Enhanced community engagement by developing and implementing strategic outreach initiatives.
- Fostered strong relationships with local organizations to create collaborative partnerships for community programs.
- Conducted regular stakeholder meetings to gather feedback on current initiatives'' success or areas needing improvement.
- Evaluated program effectiveness using quantitative and qualitative data, making adjustments as needed to better serve the community''s needs.
- Enhanced organizational visibility by representing the company at conferences, panels, and networking events within the industry.
- Increased client visibility with well-executed event planning and promotion efforts.
- Mentored junior colleagues, providing guidance on best practices and professional development opportunities.
- Built strong relationships with influential media contacts, enhancing opportunities for positive exposure.
Assistant Program Director
95.3 MHz radio
08.2012 - 06.2016
- Supported the Program Director in overseeing daily operations, ensuring timely completion of tasks and meeting project deadlines.
- Determined broadcast requirements to plan event coverage and regular programming.
- Monitored programming trends to keep content relevant and up-to-date.
- Assisted program manager with developing budget and schedule.
- Updated director about project status, updates and concerns on daily basis.
- Improved program efficiency by streamlining processes and implementing innovative organizational strategies.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Ensured compliance with relevant regulations by diligently monitoring activities within the program scope.
- Interacted with customers to identify business needs and requirements.
- Supervised media programming team and provided feedback to drive quality programming.
- Helped directors resolve production, casting and budgeting issues impacting station performance.
- Oversaw staff schedules and assignments to handle programming demands.
Radio Intern
107.5 WGCI FM
06.2009 - 08.2011
- Acquired valuable industry insights by shadowing experienced professionals in various roles at the station.
- Maintained a well-organized archive system for easy access to previously aired content.
- Edited audio content using digital editing software, improving overall sound quality.
- Collaborated with team members for seamless execution of live events and remote broadcasts.
- Attended station meetings and events as a representative of the intern team, demonstrating professionalism at all times.
- Generated on-air promotional scripts to promote client marketing and advertising initiatives.
- Played music tracks from playlists provided by station management.
- Interviewed show guests and moderated discussions.
- Made promotional appearances at public events.
Education
MBA - PUBLIC RELATIONS
DEPAUL UNIVERSITY
CHICAGO, IL01.2020
BA - INTERNATIONAL BUSINESS FOCUS ON ENTERTAINMENT
FULL SAIL UNIVERSITY
WINTER PARK, FL01.2016
BA - BUSINESS MARKETING
UNIVERSITY OF DUBUQUE
DUBUQUE, IA01.2011
DIPLOMA -
UNITED TOWNSHIP H.S.
EAST MOLINE, IL01.2007
Skills
- Collaborative mindset
- Community Engagement
- Nonprofit Management
- Partnership Development
- Media Relations
- Customer Service
- Time Management
- Attention to Detail
- Excellent Communication
- Relationship building and management
- Public Speaking
- Data Analytics
Activities
- Dubuque Business Organization Member
- Radio show host for 8 years on KALA Quad Cities
- Host events and organizations in Quad Cities
- Community director of youth entertainment
- Speaker for the D.A.R.E program
- KIDS Park Community Program - organizer
- Junior Athletics Coach and Referee
- Youth boys and girls club fundraisers
Timeline
Community Relationship Manager
Oak Street Health
09.2023 - Current
Director of Community Engagement
Future Men of America
06.2016 - 04.2021
Assistant Program Director
95.3 MHz radio
08.2012 - 06.2016
MARKETING COORDINATOR
NOSTRESS INC.
01.2011 - 05.2023
Radio Intern
107.5 WGCI FM
06.2009 - 08.2011
BA - BUSINESS MARKETING
UNIVERSITY OF DUBUQUE
MBA - PUBLIC RELATIONS
DEPAUL UNIVERSITY
BA - INTERNATIONAL BUSINESS FOCUS ON ENTERTAINMENT
FULL SAIL UNIVERSITY
DIPLOMA -
UNITED TOWNSHIP H.S.
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