Aaron Silva

Crew Member

Civic Plaza 12

10.2021 - 12.2022

Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Contributed to increased sales by upselling menu items and promoting special offers.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payment.
Enhanced customer experience by providing timely and efficient service during movie screenings.
Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
Provided exceptional guest service, resulting in repeat visits from satisfied customers.
Supported projectionist duties, ensuring seamless movie transitions between showtimes.
Addressed customer concerns promptly, leading to timely resolutions and increased satisfaction levels.
Trained new employees on company policies and procedures, fostering a productive work environment.
Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
Coordinated with team members to cover various roles as needed during busy periods or staff shortages, maintaining a consistently high level of service throughout the theater''s operational hours.
Contributed positively to a welcoming atmosphere within the theater by greeting guests upon arrival and thanking them upon departure.
Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Worked with other staff members for smooth theater operations.
Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Checked IDs for age-restricted shows in compliance with regulations.
Provided exceptional customer service to promote positive movie-going experience.
Enforced theater policies to maintain enjoyable viewing experience for all customers.
Provided assistance to guests with special needs and helped with seat accommodations.
Performed routine inspections of theater to identify safety hazards.
Secured theater at end of each shift to prevent theft of theater items.
Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
Managed multiple tasks simultaneously and completed all assigned duties each shift.
Sold admission, processed payments, and issued tickets.
Greeted customers with smile and provided friendly, knowledgeable service.
Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Monitored guests for compliance with safety and security protocols, raising any issue with security.
Assisted patrons with seating by giving directions and lighting paths.
Directed ticket holders to seats and facility locations.

Summary

Overview

Work History

Crew Member

Delivery Driver Helper

Education

Certificate - I.T. Support Specialist

Certificate - Aviation Maintenance Technician

Skills

Accomplishments

Certification

Timeline

Crew Member

Delivery Driver Helper

Certificate - I.T. Support Specialist

Certificate - Aviation Maintenance Technician

Similar Profiles

Joseluis TorresJoseluis Torres

Christy VaughnChristy Vaughn

Channakeshava C M Channakeshava C M null

Kyle GerstenbergerKyle Gerstenberger

Morgan ParnellMorgan Parnell