AARON SMITH
Training and Development
Orlando,FL
Summary
Dynamic Training Manager with excellent interpersonal and communication skills. Works closely with team members to design, develop and deploy effective training. Oversees instruction of 2000+ personnel, from new hires to professionals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Training Specialist
TSA
07.2020 - Current
- Provide strategic oversight of 2000+ Employee Training Records across 4 airports through the federal government Learning Management System, cross checking for accuracy of all information and new inputs, running reports, and tracking curricula changes and training developments
- Plan, develop, and implement training schedules to meet national training and certification goals
- Provide strategic guidance, instruction, training, and coaching for educators, instructors, and all levels of LMS administrators while ensuring all yearly required training standards are met, coordinated, conducted, and documented
- Develop the airport’s annual training strategy, implementation, and overall plan
- Brief senior leadership and other management staff on the workforce training status.
- Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Supervisory Training Instructor
TSA
08.2018 - 07.2020
- Analyzed local training effectiveness to identify performance gaps in collaboration with compliance and testing teams
- Assessed analytics to lead projects, design and create training aids, and develop materials to address departmental deficits
- Served as the Central Florida Education Coordinator for TSA – working with local and remote colleges to attract, register and guide students through academic certifications and pathways, verify participant eligibility, track progress, and record overall program completion in the learning management system
- Compiled reports tracking performance failures, successes, quality reviews and other measurable KPIs during covert testing
- Created presentations using test data; presented findings to senior leadership and stakeholders to support the need for new programs, technologies, and training.
- Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
- Mentored new instructors on teaching strategies and standard procedures.
Training Instructor
Department of Homeland
01.2016 - 08.2018
- Conducted quality assurance assessments on all 20 Junior instructors, ensuring national training standards were being upheld and implemented
- Responsible for the onboarding and initial training of 16-20 new employees on a bi- weekly basis, assigned curricula and courses in the LMS, and tracked completion status
- Served as the coordinator for transferring employees, assessed training deficits and conducted instructor-led trainings to ensure all transferring officers were qualified.
- Prepared hard copy training materials, module summaries, videos and presentations.
Corporate Security Supervisor
National Government Services
01.2014 - 01.2016
- Created training schedules, managed departmental assets, provided conflict resolution, and conducted Instructor-led training for all security officers.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Head Instructor
ISR Matrix
01.2009 - 01.2014
- Provided Instructor-led training at Law enforcement and military defense camps for elite nationwide military, corrections, and police officers in a group classroom setting
- Created curriculum for new programs that aligned with company core values and ethos
- Supervised the hands-on training for 300+ kids, teens, and adult students to make sure they reached pre-set benchmarks.
Education
Bachelors of Science - Sports Science
NOVA Southeastern University
01.2012
Skills
- Instructor-led Training
- Program Management
- Presentation
- Training Program Development
- New Employee Training
- Classroom Experience
- Training Program Design
- Public Speaking
- Change Management
- Resource Management
- Adult Learning Theories
- Exceptional Communicator
Timeline
Training Specialist
TSA
07.2020 - Current
Supervisory Training Instructor
TSA
08.2018 - 07.2020
Training Instructor
Department of Homeland
01.2016 - 08.2018
Corporate Security Supervisor
National Government Services
01.2014 - 01.2016
Head Instructor
ISR Matrix
01.2009 - 01.2014
Bachelors of Science - Sports Science
NOVA Southeastern University