Aaron Smith
Knoxville,TN
Summary
Self-motivated Operations Manager successful in generating massive revenue increases, building notably motivated teams, developing sales and marketing strategies and ensuring healthy bottom line. Exceptionally organized and motivated leader and collaborator with solid record of accomplishment and awards in exceeding business targets. Confident, energetic, with strong work ethic to succeed, with willingness eagerness to accept, learn, and embrace new challenges.
Overview
18
18
years of professional experience
Work History
General Manager of Operations
Cazzy's Grill, LLC
Knoxville, TN
03.2016 - 12.2023
- Increased YOY sales 300% from 2016 to 2023
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Managed budgets, financial forecasting, and analysis.
- Coordinated with HR to recruit, train, and retain staff.
General Manager
Copper Cellar Corporation
Knoxville, TN
04.2006 - 05.2015
- Tracked monthly sales to generate reports for business development planning.
- Developed service and sales strategies to improve retention and revenue.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
Bachelor of Arts - Honors History
The University of Tennessee - Knoxville
Knoxville, TN12-2003
Skills
- Business Analysis
- Contract Administration
- Revenue Generation
- Customer Relations
- P&L Administration
- Marketing Strategies
- Excellent Communication
- Professional Writing
- Employee Motivation
- Team building
Affiliations
- Outdoor sports
- Music
- Family
Languages
Spanish
Limited
References
References available upon request.
Timeline
General Manager of Operations
Cazzy's Grill, LLC
03.2016 - 12.2023
General Manager
Copper Cellar Corporation
04.2006 - 05.2015
Bachelor of Arts - Honors History
The University of Tennessee - Knoxville