Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Powertrain Training Content Manager
PACCAR
Lewisville, TX
07.2023 - Current
Provide leadership and consistency to PACCAR Powertrain training curriculum
Develop innovative methods to grow MX technical expertise and other PACCAR Powertrain products within greater service and sales ecosystem
Responsible for ensuring dealer service technicians and marketing groups have skills, tools, and knowledge of PACCAR MX and other PACCAR Powertrain products by developing and maintaining curriculum
Work closely with PACCAR Technical Center and DAF personnel to ensure accuracy and relevance of training
Establish and maintain measurable criteria for determining level of competency for certification
Compose and distribute both classroom and online training curriculum
Update curriculum as new information, processes, and procedures
Conduct train-the-trainer sessions as needed when new instructors are brought on board or when new content makes it advisable
Developed efficient content management system for streamlined organization and easy accessibility of digital assets
Approved, reviewed and edited content flowing to website
Built revised engine training program in 6 months.
Auto/Diesel Professor
Tarrant County College
Fort Worth, TX
08.2021 - 07.2023
Organize and deliver class objectives in clear, concise manner
Maintain orderly, controlled, and safe environment for students in classrooms and labs
Ensure training aids, tools, and equipment are maintained and prepared for use in classroom
Supervise and hold students accountable while promoting learning, participation, motivation, and professionalism
Test, evaluate, and communicate performance and progress with students and supervisors in timely manner
Maintain curriculum accuracy by keeping up to date on industry
Build and maintain relationships with employers in area
Lead online discussions of course material via forums and web chat
Design workshops and activities for events to recruit future students.
Strengthened department reputation by presenting at conferences, serving on committees, and participating in professional organizations.
80% student completion rate and all 80% found employment.
Technical Team Leader & Automotive/Diesel Instructor
Universal Technical Institute
Irving, TX
12.2016 - 02.2022
Organize and deliver class objectives in clear, concise manner
Maintain orderly, controlled, and safe environment for students in classrooms and labs
Ensure training aids, tools, and equipment are maintained and prepared for use in classroom and lab
Supervise and hold students accountable while promoting learning, participation, motivation, and professionalism
Test, evaluate, and communicate performance and progress with students, supervisors, and other departments in timely and accurate manner
Train new hires on how to become effective and successful instructors.
95% completion rate over 5 years
2nd Shift Foreman/ Senior Technician
Crete Carrier
Wilmer, TX
05.2012 - 05.2016
Service/inspect tractors, trailers, and/or refrigeration equipment and determine defects and potential problems
Demonstrate knowledge of HVAC, electrical, drivetrain, steering, suspension, and engine systems
Change brakes, seals, bearings, and troubleshoot electrical problems
Repair and rebuild diesel engines, transmissions, and drive axles
Competency in MS400 along with Microsoft applications including Word, Excel, and Outlook
Able to work comfortably in fast-paced environment.
Manager/ Senior Technician
AAE Transmissions
Dallas, TX
07.1998 - 05.2012
Maintain staff by recruiting, selecting, orienting, and training employees
Maintain safe and secure work environment
Accomplish financial objectives by forecasting requirements and preparing annual budget
Data entry
Maintain quality service by enforcing quality and customer service standards, analyzing, and resolving quality and customer service problems
Maintain professional and technical knowledge by attending educational workshops
Service writing.
Accomplished multiple tasks within established timeframes.
Managed and motivated employees to be productive and engaged in work.
Managed 9 employees.
Revenue increased by 30% when promoted to management.
Education
MBA - Business
Louisiana State University
Baton Rouge, LA
12.2024
BACHELOR OF BUSINESS ADMINISTRATION - MANAGEMENT
Dallas Baptist University
Dallas, TX
12.2014
Skills
Strategic Marketing
Content Development
Project Management
Performance Improvement
Meeting facilitation
Adobe Creative Suite
Problem-Solving
Articulate 360
Assessments
High school classroom management, Proficient, 04/01/20
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: Authorized to work in the US for any employer
Title: Training Content Manager
Timeline
Powertrain Training Content Manager
PACCAR
07.2023 - Current
Auto/Diesel Professor
Tarrant County College
08.2021 - 07.2023
Technical Team Leader & Automotive/Diesel Instructor