Aaron Sturgeon
Chesterfield,Missouri
Summary
Experienced and results-oriented store manager with over four years of retail management and business-to-business sales experience. Skilled in driving sales growth and ensuring superior customer satisfaction. Proficient in location management, strategic planning, and operational oversight to enhance site performance. Demonstrated track record of effective team leadership and conflict resolution, as well as consistent sales growth and business expansion. Adept at developing and executing marketing strategies, cultivating a positive work environment, and building strong customer relationships.
Overview
8
8
years of professional experience
Work History
New Store Location Manager
Sherwin-Williams Paint Company
01.2021 - Current
- Positions Held: New Store Location Manager, 2023- Present, Store manager Chesterfield location 2022-2023, Assistant Manager Belleville 2021-2022
- The successful launch of a new store location, overseeing all aspects of operations and business development
- Revitalized dormant customer accounts through proactive outreach and relationship-building
- Cultivated a high-performance work culture, promoting teamwork and employee engagement
- Surpassed 2024 sales targets and budget goals through strategic planning and execution
- Generated accurate product quotes tailored to detailed project requirements to ensure customer satisfaction
- Managed and grew the store’s territory, enhancing its market share
- Turned store performance from a -48% sales decline in March2022 to a +7% growth by December 2022, completing a 9-month turnaround
- Partnered with sales representatives to strengthen customer relationships and tailor solutions to their needs
- Achieved Presidents Club Award 2023 with a Sales Increase of 45% -650,000 while increasing margins by 2% and maintaining an efficient budget
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
Sales/Service Technician
H2Only
01.2019 - 03.2021
- Diagnosed and repaired faulty water treatment equipment, ensuring timely resolutions for customers
- Sold new and refurbished machines, enhancing customer satisfaction and driving sales growth
- Built strong relationships with existing clients while acquiring new customers through personalized service
- Educated clients on water treatment solutions, empowering them to make informed decisions
- Managed 1500 customer accounts, ranging commercial to residential use equipment.
Quality Control & Shop Worker
WeberMadeUSA
05.2018 - 01.2019
- Conducted quality control checks to ensure all products met company standards
- Coordinated with commercial printers to oversee production quality and deadlines
- Packaged and shipped orders while assembling canvas prints for retail distribution
- Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
- Maintained orderly and clean work areas for maximum productivity.
Order Picker
Butler Supply
06.2017 - 08.2017
- Accurately picked, packaged, and shipped orders, ensuring timely delivery to customers
- Performed inspections of outgoing products to maintain high-quality standards
- Followed order pick sheets for 32 different locations to maintain their business
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Education
Bachelor of Arts - Linguistics – Modern Languages
Cedarville University
Cedarville, OH05.2018
Skills
- Territory Management
- B2B Sales & Account Management
- CRM Software & Quoting Systems
- Strong sales skills
- Microsoft Office Suite
- Operations management
- Process optimization
- Customer service
- Interpersonal communication skills
- Cold calling
Community Service
Missouri Southern Baptist Disaster Relief Association, Collegiate Disaster Relief Team Member, 2016-06, 2016-08, Provided translation and interpretation services for disaster relief teams in emergency situations., Assisted with flood recovery efforts, preparing homes for repairs and aiding impacted communities.
Languages
Spanish
Professional Working
French
Limited Working
Timeline
New Store Location Manager
Sherwin-Williams Paint Company
01.2021 - Current
Sales/Service Technician
H2Only
01.2019 - 03.2021
Quality Control & Shop Worker
WeberMadeUSA
05.2018 - 01.2019
Order Picker
Butler Supply
06.2017 - 08.2017
Bachelor of Arts - Linguistics – Modern Languages
Cedarville University
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