AARON SUGA

• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
• Enhanced customer satisfaction by providing efficient and friendly food service.
• Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed cash register accurately, ensuring proper handling of transactions and tips.
• Cultivated warm relationships with regular customers.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
• Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
• Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Explained menu items and suggested appropriate options for food allergy concerns.

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• Trained new dinning attendants on restaurant procedures, expediting the time for new hires to become fully proficient.
• Cleared and set up tables
• Assisted in various roles during peak hours, including assisting servers and supporting kitchen staff, to maintain smooth operations
• Completed inventories of food and supplies, and stocked and organized shelving and food storage units
• Performed all opening and closing duties based upon shift assignment, and increased efficiency by preparing necessary items and information for the coming shift
• Cultivated customer relationships and boosted customer satisfaction.
• Trained new expeditors and food runners according to company policies and standards.
• Assisted preparation of food plates, overseeing quality, and appearance.
• Increased order accuracy through effective communication between front-of-house and back-of-house teams.

• Trained 6 server staff on best practices, and provided feedback to junior staff to improve customer satisfaction
• Established menu knowledge, and built rapport with customers
• Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners
• Quickly developed relationships with customers, and maintained positivity while servicing up to 10 tables during prime-time hours
• Learned up-to-date knowledge of the menu and specials of the day to proactively recommend appetizers and main courses to diners
• Worked on off-site functions which included packing food and supplies and ensuring food safety during special events.

• Exceeded sales targets by up-selling appetizers and drinks based on specific tastes and interests of diners
• Explained menu items and suggested appropriate options for food allergy concerns.
• Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
• Conducted regular checks on table cleanliness and utensil supply, maintaining high standards of hygiene.

• Readily helping out fellow colleagues
• Established menu knowledge, and built rapport with customers
• Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings
• Ensured diners had a memorable and positive experience through the delivery of prompt, accurate service
• Provided food and drink suggestions based on diner interests to increase up-sell rate
• Quickly developed relationships with customers, and maintained positivity while servicing up to 7 tables during prime dining hours, Established menu knowledge, and built rapport with customers
• Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings
• Ensured diners had a memorable and positive experience through the delivery of prompt, accurate service
• Provided food and drink suggestions based on diner interests to increase up-sell rate
• Quickly developed relationships with customers, and maintained positivity while servicing up to 10 tables during prime-time hours