Aaron Taylor
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact client success. Compassionate and driven House Manager with excellent motivation and speaking abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of recovery.
Overview
3
3
years of professional experience
Work History
Men's Program
Trosa Triangle Residential Options For Substance Abusers
07.2020 - 07.2023
- Maintained professional, organized, and safe environment for clients and patrons.
- Resolved residents conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new clients with training and new residents documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry residents.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated residents performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Assisted residents with daily hygiene and living tasks.
- Scheduled and coordinated team meetings to discuss policies, procedures and goals.
- Managed all intake and discharge paperwork and procedures for residents.
- Investigated and resolved residents complaints to establish trust and increase satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients .
- Identified and communicated residents needs to supply chain.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Collaborated with colleagues to share ideas and resources to enhance residents experience and success.
- Created interactive activities to engage residents and maximize learning.
- Assisted residents in developing self-advocacy and support skills.
- Helped clients set and achieve health and wellness goals.
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Presented information regarding recovery to groups of hundreds people.
Education
Peer Support Specialist - Behavior Health
N.C Hope
Raleigh, NC09.2022
High School Diploma -
Lee High School
Lee Co. VA 06.1998
Skills
- Social Perceptiveness
- Motivational Techniques
- Professional Relationships
- Encouraging residents
- Self-Control
- Conflict Resolution Techniques
- Public Relations
- Coaching and Mentoring
- Negotiation and Conflict Resolution
- Creative Thinking
Timeline
Men's Program
Trosa Triangle Residential Options For Substance Abusers
07.2020 - 07.2023
Peer Support Specialist - Behavior Health
N.C Hope
High School Diploma -
Lee High School
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