Aaron Thornton
Lakeland,Florida
Summary
Accomplished Systems Engineer with a proven track record at Florida\'s Natural Growers. Adept in project management, consultation with stakeholders, system development, and maintenance. Spearheaded initiatives that enhanced service delivery by integrating innovative technologies, resulting in streamlined operations. Skilled in database administration and fostering stakeholder collaboration, leading to significant improvements in project lifecycle efficiency.
Overview
14
14
years of professional experience
Work History
Systems Engineer
Florida's Natural Growers
07.2017 - Current
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Conducted end-user reviews for modified and new systems.
- Analyzed system requirements, developing tailored solutions that met or exceeded client expectations.
- Coordinated with stakeholders throughout all stages of the project lifecycle from inception to completion.
Database Administrator
Publix Super Markets Inc
05.2016 - 07.2017
- Created and updated database designs and data models.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Increased efficiency in software development processes through effective collaboration with developers to design databases that support application requirements.
Medical Claims Adjuster
Publix Super Markets Inc
04.2014 - 05.2016
- Conducted thorough investigations of medical claims to ensure proper payment or denial.
- Collaborated with healthcare providers to obtain necessary documentation for claim support.
- Managed high volume caseloads, prioritizing urgent and sensitive cases for immediate attention.
- Streamlined communication channels between departments, expediting information flow and improving overall productivity.
Store Associate
Publix Super Markets Inc
06.2010 - 04.2014
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Education
Master of Arts - Organizational Leadership
Southeastern University
Lakeland, FL05-2024
Bachelor of Arts - Business Administration And Management
Polk State College
Lakeland, FL07-2017
Associate of Arts - Business Administration
Polk State College
Lakeland, FL06-2015
Skills
- Project Management
- Microsoft Office Suite
- Workflow Analysis
- Leadership & Training
- SQL Proficiency
- Software development life cycle
- Troubleshooting
- User Support
- System Testing
- Technical Support
- Programming
- Database Administration
Timeline
Systems Engineer
Florida's Natural Growers
07.2017 - Current
Database Administrator
Publix Super Markets Inc
05.2016 - 07.2017
Medical Claims Adjuster
Publix Super Markets Inc
04.2014 - 05.2016
Store Associate
Publix Super Markets Inc
06.2010 - 04.2014
Master of Arts - Organizational Leadership
Southeastern University
Bachelor of Arts - Business Administration And Management
Polk State College
Associate of Arts - Business Administration
Polk State College
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