Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
9
9
years of professional experience
Work History
AEN Project Coordinator
RICH PRODUCTS CORPORATION
Buffalo, NY
01.2024 - Current
Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
Facilitated agile development process by leading daily scrum meetings, resolving impediments, coaching team members, and ensuring timely delivery of high-quality products
Provided direction, guidance and support to team members throughout the duration of projects.
Learning and Development Consultant
RICH PRODUCTS CORPORATION
Buffalo, NY
08.2019 - 12.2023
Organized workshops, seminars and conferences to support organizational goals.
Created customized online courses for employees based on their individual needs.
Developed learning materials, such as instructor guides, participant manuals, job aids, e-learning modules and multimedia visual aids.
Customer Service Representative
RICH PRODUCTS CORPORATION
Buffalo, NY
05.2015 - 07.2019
Provided accurate information about products and services to customers.
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved customer complaints promptly and efficiently.