Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
9
9
years of professional experience
Work History
AEN Project Coordinator
RICH PRODUCTS CORPORATION
Buffalo, NY
01.2024 - Current
Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
Facilitated agile development process by leading daily scrum meetings, resolving impediments, coaching team members, and ensuring timely delivery of high-quality products
Provided direction, guidance and support to team members throughout the duration of projects.
Learning and Development Consultant
RICH PRODUCTS CORPORATION
Buffalo, NY
08.2019 - 12.2023
Organized workshops, seminars and conferences to support organizational goals.
Created customized online courses for employees based on their individual needs.
Developed learning materials, such as instructor guides, participant manuals, job aids, e-learning modules and multimedia visual aids.
Customer Service Representative
RICH PRODUCTS CORPORATION
Buffalo, NY
05.2015 - 07.2019
Provided accurate information about products and services to customers.
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved customer complaints promptly and efficiently.
Education
MBA - Business Administration
Canisius College
Buffalo, NY
05-2023
Bachelor of Science - Sports Management
Medaille College
Buffalo, NY
05-2013
Master of Science - Organizational Behavior
Quinnipiac University
Hamden, CT
Skills
Workload Management
Flexible and Adaptable
Deadline Adherence
Resource Management
Business Acumen
Timeline
AEN Project Coordinator
RICH PRODUCTS CORPORATION
01.2024 - Current
Learning and Development Consultant
RICH PRODUCTS CORPORATION
08.2019 - 12.2023
Customer Service Representative
RICH PRODUCTS CORPORATION
05.2015 - 07.2019
MBA - Business Administration
Canisius College
Bachelor of Science - Sports Management
Medaille College
Master of Science - Organizational Behavior
Quinnipiac University
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