Aaron Toutcheque
Brazoria,TX
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Excel in providing exceptional customer service and implementing effective solutions. Skilled in both team collaboration and individual initiative, and continuously seek to improve processes and outcomes.
Overview
17
17
years of professional experience
Work History
Paraprofessional
Columbia-Brazoria ISD
03.2019 - 08.2024
- Oversaw up to 20 students in classrooms and common areas to monitor, enforce rules, and support lead teachers.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Participated in yearly professional development workshops, continuously improving teaching skills.
Optician/Optical Laboratory Manager
Dr. Brian K. Shandley
02.2008 - 12.2018
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Education
No Degree - Early Childhood Education
University of Phoenix
Tempe, AZ10.2023
High School Diploma -
Columbia High School
West Columbia, TX05.2004
Skills
- Document Management
- Document Scanning
- Records Management
- Document organization
- Exceptional Customer Service Skills
- Answering multi-line phone
- Fast learner
- Exceptional organization
Timeline
Paraprofessional
Columbia-Brazoria ISD
03.2019 - 08.2024
Optician/Optical Laboratory Manager
Dr. Brian K. Shandley
02.2008 - 12.2018
No Degree - Early Childhood Education
University of Phoenix
High School Diploma -
Columbia High School
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