Aaron Tovar
El Paso,TX
Summary
Highly motivated Manager offering 7 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Overview
13
13
years of professional experience
Work History
HR Manager
Ralph Lauren
El Paso, TX
08.2016 - Current
- Manage, coached, and evaluated staff performance through continuous weekly developmental dialogue.
- Dedicated to staff development, fostering innovative thinking though an inquisitive mindset and staying informed about external.
- Ensured smooth customer interactions with all customers by closely mentoring and coaching team associates.
- In charge of recruiting and hiring new talent
- Formulated and executed the implementation of innovative hiring strategies increasing new hire ration by 40 percent.
- Lead the developed and implemented continues sales trainings facilitating the seamless application of training insights which lead the El Paso store to exceed sales goals and become top store in the region.
- Assisted with the logistics, training and opening of the new store in Grapevine Texas.
- Coordinated store visit with executive team for Regional Meeting.
Store Manager
PUMA
El Paso, TX
02.2014 - 08.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Brand Ambassador
Ralph Lauren
El Paso, TX
08.2011 - 08.2014
- Promoted positive company image through superior customer service experiences.
- Employed basic selling techniques to engage with customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Andress High School
El Paso, TX05-2010
Some College (No Degree) - Criminal Justice
New Mexico State University
Las Cruces, NMTimeline
HR Manager
Ralph Lauren
08.2016 - Current
Store Manager
PUMA
02.2014 - 08.2016
Brand Ambassador
Ralph Lauren
08.2011 - 08.2014
High School Diploma -
Andress High School
Some College (No Degree) - Criminal Justice
New Mexico State University