Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aaron Trejo

San Antonio,TEXAS

Summary

Dynamic Retail Service Specialist with a proven track record at O'Reilly's Auto Parts, excelling in customer relations and inventory management. Recognized for enhancing customer satisfaction through expert product knowledge and effective communication. Skilled in adaptive learning and resource allocation, consistently achieving top performance in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Retail Service Specialist

Oreily's Auto Parts
08.2024 - Current
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Streamlined inventory management for improved product availability and reduced waste.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assisted customers in making informed purchase choices and selecting products.
  • Provided personalized recommendations tailored towards individual shopper preferences by drawing upon an extensive understanding of available merchandise selections.
  • Enhanced customer satisfaction by providing exceptional service and expert product knowledge.

Food and Beverage Supervisor

Six Flags Fiesta Texas
02.2021 - 12.2023
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
  • Developed strong relationships with vendors to negotiate favorable pricing terms, resulting in reduced food costs without sacrificing quality.

Education

Sandra Day O’Connor High School
Helotes, TX
06.2023

Skills

  • Good communication skills
  • Excellent written and oral communication
  • Reliability and punctuality
  • Empathy and patience
  • Customer relations
  • Adaptive learning
  • Telephone etiquette
  • Customer service
  • Skill development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Service Specialist

Oreily's Auto Parts
08.2024 - Current

Food and Beverage Supervisor

Six Flags Fiesta Texas
02.2021 - 12.2023

Sandra Day O’Connor High School

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