AARON TUCKER
Bend
Summary
Dynamic leader with 27 years at SASSE SYSTEMS INC., driving business growth and market strategy. Achieved 400% sales increase through product diversification and strategic partnerships. Expert in technology integration and customer relationship management, delivering innovative solutions that enhance client satisfaction and operational efficiency. Proven problem solver with a focus on impactful results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Current President
SASSE SYSTEMS INC.
Bend
02.1997 - Current
- Business Growth: Expanded gross sales from $108K to $450K+ within 4 years, serving a seasonal tourist community of 80K residents.
- Market Strategy: Refocused territory from Oregon and Washington to a 45‑mile local radius, driving 400%+ sales growth.
- Client Expansion: Increased customer base from 80 to 300+, now servicing 60%+ of sit‑down restaurants and 95%+ of multi‑unit operators in Central Oregon.
- Product Diversification: Acquired multiple product lines and software dealerships, strengthening local market share.
- Service Contracts: Secured $100K+ in IBM & NCR service contracts; corporate clients included Fred Meyer, K‑Mart, Coach Leather, and Sara Lee Outlets.
- Revenue Innovation: Introduced new streams including 24/7 support contracts, DVR CCTV systems, merchant services, gift/loyalty card programs, and supply sales.
- Technology Integration: Implemented Talon DVR systems across POS solutions, boosting sales 40% in 3 years.
- Strategic Partnerships:
Partech dealership (1998): Delivered 16 Bugerville installations, restoring client satisfaction.
PCPoll dealership (1999): Expanded Sam4s business with multi‑location polling software.
PCAmerica dealership (2007): Doubled sales during recession with high ROI solutions.
Samsung Sam4s Tabby dealership (2014): Competitive alternative to Square/NCR Silver, growing sales 23% in first year.
Brink POS partnership (2017): Added modern SaaS‑based enterprise solutions. - Leadership & Expertise: 17 years as lead salesman, successfully keeping Micros & Aloha out of Central Oregon; 17 years as senior technical support with proven problem‑solving skills.
SR Sales & Level 3 Technical Support
SASSE BUSINESS SYSTEMS
Bend
08.1996 - 02.1997
- Acquired multiple product lines and software dealerships to change Sasse's major business focus from cash registers and Dictaphones to POS.
- Acquired Sales Management Systems dealership 1996.
- Acquired Pixelpoint POS dealership in 1997.
- Acquired CRS SPS & NEC Series dealership 1997.
- Grew sales by 32% in a 6 month period, purchased the company.
- Technical Responsibilities: 24hr on call technical support: Enterprise Hospitality POS support, Liquor System Controls support, Retail POS Support, Dictaphone level III Support.
- Maintained eastern 2/3 of Oregon's 911 Dispatch Voice Recording Systems (Dictaphone loggers & 1" Tape units).
- POS system design and implementation.
- POS system installation and troubleshooting.
- POS and operations training and implementation.
- Front of house management & employee training.
- Back of house owner & management training.
- Labor & Scheduling implementation & training.
- Recipe level & single item inventory implementation & training.
- Gift & loyalty program design & implementation.
- IPad & Android table ordering design & implementation.
- Business intelligence dashboard reporting implementation & training.
- Third party hardware & software integrator.
- Custom report writing (Crystal Reports, HTML, Visual Basic): SQL database administration and SQL custom development.
- Development of custom POS modules and integrations.
Education
- Computer Science
UNIVERSITY OF IOWA
Iowa City, IASkills
- Business growth
- Market strategy
- Product diversification
- Technology integration
- Strategic partnerships
- Customer relationship management
- Project management
- Problem solving
Certification
• 08/96, DICTAPHONE CORPORATION, Bend, OR, 7000-9000 911 Logger, Board Level Repair Tech, 30 Channel 1" Tape Audio Certification, Board Level Repair Tech, Level 3 911 24/7 On-Call Certified
• 09/96, EMERALD BUSINESS SYSTEMS, Eugene, OR, 6 Week intensive technical cash register & POS training, Board level repair troubleshooting and repair
• 05/98, Partech, Bend, OR, 5 Day Intouch & Par 4000 training course, 2 Day Intouch technical training course
• 06/99, Systech, Las Vegas, NV, 2 week NCR training, 2 week IBM training
• 08/01, SMS QUICKSELL COMMERCE CERTIFIED, Anaheim, CA, 6 Day Factory Training Course
• 09/01, SMS QUICKSELL COMMERCE HEADOFFICE CERTIFIED, Anaheim, CA, 5 Day Factory Training Course
• 11/01, PAR-PIXELPOINT CERTIFIED PROFESSIONAL, 5 Day Factory Training Course
• 07/03, PAR-PIXELPOINT CERTIFIED ASP HEADOFFICE PROFESSIONAL, 5 Day Factory Training Course
05/19 BRINK POS - 3 Day Certification Course
• 09/96, EMERALD BUSINESS SYSTEMS, Eugene, OR, 6 Week intensive technical cash register & POS training, Board level repair troubleshooting and repair
• 05/98, Partech, Bend, OR, 5 Day Intouch & Par 4000 training course, 2 Day Intouch technical training course
• 06/99, Systech, Las Vegas, NV, 2 week NCR training, 2 week IBM training
• 08/01, SMS QUICKSELL COMMERCE CERTIFIED, Anaheim, CA, 6 Day Factory Training Course
• 09/01, SMS QUICKSELL COMMERCE HEADOFFICE CERTIFIED, Anaheim, CA, 5 Day Factory Training Course
• 11/01, PAR-PIXELPOINT CERTIFIED PROFESSIONAL, 5 Day Factory Training Course
• 07/03, PAR-PIXELPOINT CERTIFIED ASP HEADOFFICE PROFESSIONAL, 5 Day Factory Training Course
05/19 BRINK POS - 3 Day Certification Course
Websites
Timeline
Current President
SASSE SYSTEMS INC.
02.1997 - Current
SR Sales & Level 3 Technical Support
SASSE BUSINESS SYSTEMS
08.1996 - 02.1997
- Computer Science
UNIVERSITY OF IOWA