Aaron Underwood
Huntsville
Summary
Highly skilled Information Technology professional with years of experience. Meticulous attention to detail with deep technical knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help a team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Systems Analyst
PNC Bank
Huntsville, AL
11.2021 - Current
- Led cross-functional teams to design and implement system enhancements improving operational efficiency.
- Analyzed business requirements, translating them into technical specifications for system development.
- Managed network infrastructure, ensuring optimal uptime and performance across multiple locations.
- Implemented security protocols, safeguarding sensitive data against unauthorized access.
- Administer Windows Server environments, ensuring optimal performance and reliability.
- Implement security protocols to safeguard sensitive data across systems.
- Provided technical support for hardware and software issues, ensuring timely resolution of user inquiries.
Information Technology Specialist
Southside Technical Professionals
06.2016 - 10.2021
- Duties included providing numerous businesses in the metro Atlanta area with IT support. Such as resolving server issues, maintaining hardware and software installations, setting up workstations and the overall improvement of IT systems.
Education
High School Diploma -
Mundy's Mill High School
Jonesboro, GAInformation Technology
Clayton State University
01-2017
Skills
- Knowledge of JIRA
- Advanced knowledge of Cisco Systems
- Policy and procedure improvements
- Quality Assurance
- Hardware and Software Installation
- Experience with Active Directory
- Windows Administrator
- Advanced knowledge of PC and computer software
- Flexible, reliable and dependable hard-worker
- Quality Assurance
- Security Standards
- Proficient with Service Now platform
Certification
- CompTIA Network+
- CompTIA A+
- CompTIA Security+
Timeline
Lead Systems Analyst
PNC Bank
11.2021 - Current
Information Technology Specialist
Southside Technical Professionals
06.2016 - 10.2021
Information Technology
Clayton State University
High School Diploma -
Mundy's Mill High School