Aaron Upchurch
Elkins Park,PA
Summary
Accomplished in enhancing guest experiences and streamlining operations, I leveraged package handling expertise and exceptional guest relations at Loews Hotels to elevate service standards. My proactive approach in driving efficiency and maintaining safety, as demonstrated at Bell Business Development, showcases my ability to meet and exceed employer expectations with a blend of hard and soft skills.
Overview
15
15
years of professional experience
Work History
Doorman
Loews Hotels
05.2024 - Current
Greeting and Assisting guest arrivals and departures
Assisting with loading and unloading luggage
Maintain a welcoming environment for the hotel guest
Driver Associate
Bell Business Development (Amazon)
12.2021 - 05.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered packages and products to customer on time and in excellent condition.
- Lifting up to 70lbs
- Loading and unloading packages
Bellman
Ritz-Carlton
11.2009 - 11.2020
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
Education
Mastbaum A.V.T.S.
Philadelphia, PA06.2001
Skills
- Package handling
- Guest relations
- Parking Management
Timeline
Doorman
Loews Hotels
05.2024 - Current
Driver Associate
Bell Business Development (Amazon)
12.2021 - 05.2024
Bellman
Ritz-Carlton
11.2009 - 11.2020
Mastbaum A.V.T.S.