AARON VALLE
Rio Rico,AZ
Summary
Self-motivated and dependable crew member with career history achieving high performance with minimal supervision. Proficient in assisting and getting the work done
Overview
6
6
years of professional experience
Work History
Pharmacy Technician Trainee
Food City
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Assisted with filling of over 170 prescriptions daily.
- Counted, measured and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Completed insurance forms and billed insurance companies.
- Aided customers in understanding how to properly take medications.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 170 daily prescriptions in high-volume stress pharmacy environment.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Banquet Server
Tubac Golf Resort & Spa
09.2019 - 03.2020
- Designed custom private function and banquet packages to accommodate groups of up to 250, including business dinners, sales presentations, club meetings, weddings and charity events
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events
- Plated food and assessed plate presentation to maintain highest standard of food quality
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation
- Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction
- Educated guests on meals during events, answering questions and bringing special orders
- Set up for events with up to 250 attendees, preparing serving and appetizer trays and setting tables
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
- Assisted kitchen staff with food counts by determining number of items required for complete service
- Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items
- Carried appetizer and drink trays around events, maneuvering around guests and furniture without spilling
- Partnered with team members to efficiently serve food and beverages.
Cashier/Deli Clerk/Senior Produce Clerk
Tubac Market
05.2018 - 08.2019
- Helped customers find specific products, answered questions and offered advice
- Assisted with purchases, locating items and signing up for rewards programs
- Processed returned items in accordance with store policy
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Drove sales and add-on purchases by promoting specific item options to customers
- Welcomed customers, offering assistance to help find necessary store items
- Worked closely with front-end staff to assist customers
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Learned roles of other departments to provide coverage and keep store operational
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Truck Washer
L & R Trucking LLC
05.2017 - 08.2017
- Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation
- Managed order processing and inventory logging to achieve efficient and functioning workplace
- Cleaned cars both externally and internally by hand and by use of equipment
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle
- Cleaned vehicle external areas by hand, brush or by operating washing equipment to preserve exterior.
Education
Computational Science
Some
Computational Science
University of Arizona
Tucson, AZundefined
Pima Community College
Tucson, AZSkills
- Safe food handling
- Food inspection
- Menu knowledge
- Buffet setup and takedown
- Effective customer upselling
- High-volume dining
- Sales techniques
- In-depth food and wine knowledge
- Dish preparation
- Effective sales techniques
- Personal appearance standards
- Conflict and dispute resolution
- Physically coordinated
- Price memorization
- Wine pairings
- Quality control
- Bussing expertise
- Banquet hall set up
- Speech clarity
- Prescription Filling and Labeling
- Technician Assistance
- Customer Identification Checks
- Equipment Cleaning and Maintenance
- Insurance Billing
- Drug Storage Procedures
- Proper Labeling Procedures
- Pharmacy Operations
Timeline
Pharmacy Technician Trainee
Food City
03.2023 - Current
Banquet Server
Tubac Golf Resort & Spa
09.2019 - 03.2020
Cashier/Deli Clerk/Senior Produce Clerk
Tubac Market
05.2018 - 08.2019
Truck Washer
L & R Trucking LLC
05.2017 - 08.2017
Computational Science
Some
Computational Science
University of Arizona
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Pima Community College