Aaron Vest
Mason,OH
Summary
Results-driven professional with focus on leadership and achieving organizational goals. Known for enhancing team collaboration and delivering consistent, high-quality outcomes. Adaptable to evolving demands and skilled in strategic decision-making and conflict management.
Overview
13
13
years of professional experience
Work History
Tax Examining Technician
Department Of Treasury, IRS
04.2024 - 02.2025
- Improved accuracy in calculating penalties or interest owed by taxpayers through meticulous attention to detail when reviewing financial information.
- Facilitated accurate reporting for taxpayers by reviewing financial documents and ensuring proper application of tax laws and regulations.
- Enhanced taxpayer compliance by accurately processing tax returns and identifying discrepancies.
- Enabled quicker resolution of outstanding cases through excellent organizational skills when managing caseloads.
- Reduced processing time for complex cases by conducting thorough research and analysis to identify underlying issues quickly.
Delivery Driver
Amazon
11.2023 - 04.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Deputy Sheriff
Hamiltin County Sheriff's Department
04.2014 - 07.2023
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities. Detected potential threats and quickly defused conflicts.
- Interacted professionally with visitors, attorneys, social workers, probation officers and other outside agencies coming into the correctional facility while ensuring their safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Kept an organized and thorough daily log of any and all activities that occurred on the unit/ in the facility.
- Wrote incident reports when required for informational purposes, disciplinary purposes, and when physical force was needed to control a situation.
- Maintained communications with staff and inmate body to maintain safe and secure environment.
- Conducted training sessions for new corrections officers on policies and procedures related to correctional facility operations.
Customer Service Manager
Aramark
01.2012 - 09.2014
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Developed and maintained effective relationships with customers, staff, and vendors.
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Interacted with customers to quickly handle escalated queries and complaints.
- Recruited and trained employees, fostering customer service mission and objectives.
Warehouse Associate
DHL Supply Chain
05.2012 - 11.2012
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Assisted other departments when needed to complete tasks in a timely fashion.
Education
Police Officer Certifications - Law Enforcement
Great Oaks Career Campuses
Cincinnati, OH02.2015
Some College (No Degree) - Accounting And Business Management
Bowling Green State University
Bowling Green, OHHigh School Diploma -
Elder High School
06.2011
Skills
- Customer Service and Assistance
- Excellent Negotiation Skills
- Positive attitude
- Excellent Written and Oral Communication
- Document and Records Management
- De-escalation techniques
- Calm and Professional Under Pressure
- Project Management
- Customer Relationship Management
- Collaborative Environments
- Issue and Complaint Resolution
- Microsoft outlook, word, and Excel
Education and Training
other,other,other
Additional Information
- I was twice elected by my peers to two consecutive three year terms as our union president. I was chosen by roughly 340 officers to be their representative and to negotiate on their behalf. I feel that this is an excellent display of my communication skills, my personality, work ethic, likability, my strong leadership skills and my capability to motivate and get people on board with my plans and visions.
- References available upon request
Timeline
Tax Examining Technician
Department Of Treasury, IRS
04.2024 - 02.2025
Delivery Driver
Amazon
11.2023 - 04.2024
Deputy Sheriff
Hamiltin County Sheriff's Department
04.2014 - 07.2023
Warehouse Associate
DHL Supply Chain
05.2012 - 11.2012
Customer Service Manager
Aramark
01.2012 - 09.2014
Police Officer Certifications - Law Enforcement
Great Oaks Career Campuses
Some College (No Degree) - Accounting And Business Management
Bowling Green State University
High School Diploma -
Elder High School
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