Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
Work History
Operation Support Manager
AvisBudgetGroup
Minneapolis, MN
06.2022 - Current
Facilitated cross-functional communication among internal teams supporting operation.
Managed the day-to-day operations of a team of staff members including scheduling, training, and mentoring.
Resolved escalated customer complaints in a timely manner while maintaining positive relationships with clients.
Territory Performance Manager
AvisBudgetGroup
Minneapolis, MN
07.2018 - 06.2022
Conducted regular meetings with employees to discuss performance objectives and expectations.
Provided feedback to employees on their performance, progress, and development needs.
Coordinated with other departments such as Distribution ensure appropriate alignment of fleet.