Aaron Wanagel
Kingsville,TX
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
whataburger
Dallas, TX
07.2022 - 09.2024
- Monitored operations and reviewed records and metrics to understand company performance.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Cleaned work areas regularly throughout shift.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
- Organized and restocked supplies to support operations and team productivity.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Drove team success by quickly completing assigned tasks.
- Assembled and served meals according to specific guest requirements.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Inspected food products for quality and consistency and reported concerns to cooks.
- Greeted customers in a friendly manner upon entering the store.
- Assisted customers with orders and inquiries.
- Stocked shelves and cases with new or transferred items.
- Took orders from patrons and input selections into store computer system.
- Maintained safe food handling practices to prevent germ spread.
Assistant Manager
Slim chicken
Dallas, TX
03.2018 - 07.2019
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other departments to ensure smooth flow of operations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Created and managed budgets for travel, training, and team-building activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Proposed or approved modifications to project plans.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed business performance data and forecasted business results for upper management.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members in an effective manner.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assigned work and monitored performance of project personnel.
- Developed a system for tracking inventory and ordering supplies as needed.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Mabank Highschool
Mabank09-2009
Skills
- Work assignment delegation
- Performance monitoring
- Trend tracking
- Human resources management
- Project management
- Employee engagement
- Complaint resolution
- Performance improvement
- Regulatory compliance
- Relationship building
- Attention to detail
- Deadline management
- Program development
- Strategic planning
- Workplace safety
- Customer focus
- Workflow management
- Budget management
- Employee training
- Diversity and inclusion
- Coaching and mentoring
- Process improvement
- Quality control
Affiliations
- I mostly work, and spend time with my family.
Languages
Spanish
Limited
Accomplishments
- assistant manager
Certification
- food safety
References
References available upon request.
Timeline
Team Lead
whataburger
07.2022 - 09.2024
Assistant Manager
Slim chicken
03.2018 - 07.2019
High School Diploma -
Mabank Highschool