Summary
Overview
Work History
Education
Skills
Section name
Timeline
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Aaron Wang

San Francisco,CA

Summary

Dedicated and multilingual Pop-Up Pantry Coordinator at SF Marin Food Bank with a proven track record in community engagement and program management. Fluent in Mandarin, Cantonese, and English, I have demonstrated success in leading enrollment processes, managing emergency "Pop-up Pantry" initiatives, and providing crucial education on food bank processes. With a keen eye for improving operations, I have contributed to fostering a welcoming atmosphere for diverse participants. My skills in participant line management, confidential information handling, and overall pantry operations make me well-suited for the dynamic environment of the CalFresh Supervisor role. As an adaptable and multilingual professional, I am excited to leverage my experience in community outreach and program coordination to contribute to the success of the CalFresh team.

Overview

5
5
years of professional experience

Work History

Pop-Up Pantry Supervisor,

SF Marin Food Bank
07.2022 - Current
  • Supervised and onboarded a team of Community Support Coordinators, advocating for internal equity.
  • Managed pop-up program enrollment, providing training and guidance to enrollment coordinators.
  • Coached staff in de-escalation, community relations, food distribution, volunteer management, and community member experience.
  • Designed and implemented a community-focused pop-up pantry waitlist and referral system.

Pop-Up Pantry Coordinator,

SF Marin Food Bank
01.2021 - 07.2022
  • Completed in-person enrollment at permanent and temporary pantries during COVID-19.
  • Engaged with diverse participants, providing assistance in Mandarin, Cantonese, and English.
  • Led emergency "Pop-up Pantry" food distribution sites and educated participants about the food bank process.
  • Ensured confidentiality of participant information and assisted in overall pantry operations.

Pop-Up Pantry Associate

SF-Marin Food Bank
09.2020 - 01.2021
  • Completed in-person enrollment processes at various pantries during the COVID-19 period.
  • Collaborated with participants in Mandarin, Cantonese, and English, ensuring seamless food distribution.
  • Supported emergency "Pop-up Pantry" initiatives, showcasing adaptability and teamwork.
  • Provided education about food bank processes, enhancing participant awareness.
  • Managed confidential participant information with a focus on data integrity.
  • Contributed to overall pantry operations, including setup, safe food handling, and breakdown.
  • Actively recommended process improvements to optimize food bank operations.
  • Cultivated a welcoming and respectful environment for all participants.

Assistant Manager

Henry's Hunan Restaurant
08.2018 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Bachelor of Arts - Urban Planning

San Francisco State University
San Francisco, CA
06.2025

Associate of Arts -

City College - San Francisco
San Francisco, CA
12.2016

Skills

  • Multilingual: Fluent in Mandarin, Cantonese, and English
  • Customer Service
  • Decision Making
  • Problem Solving
  • Allergen Awareness

Section name

Pop-Up Enrollment Training Manual:

As a Pop-Up Pantry Coordinator, I spearheaded the creation of the Pop-Up Enrollment Training Manual. This resource facilitates seamless onboarding for new staff and ensures the continuous education of existing team members on the latest enrollment policy changes. I actively contributed to developing clear training modules and maintaining the manual's relevance by promptly integrating policy updates. This initiative showcases my commitment to operational efficiency and aligns perfectly with the dynamic requirements of the CalFresh Supervisor role.

Timeline

Pop-Up Pantry Supervisor,

SF Marin Food Bank
07.2022 - Current

Pop-Up Pantry Coordinator,

SF Marin Food Bank
01.2021 - 07.2022

Pop-Up Pantry Associate

SF-Marin Food Bank
09.2020 - 01.2021

Assistant Manager

Henry's Hunan Restaurant
08.2018 - 03.2020

Bachelor of Arts - Urban Planning

San Francisco State University

Associate of Arts -

City College - San Francisco
Aaron Wang