Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Aaron Webster

Winter Haven,FL

Summary

Seasoned Customer Service professional with unmatched customer service record and successful strategic development. Develops strong working relationships with colleagues to boost performance and meet objectives.

Overview

12
12
years of professional experience

Work History

Learning Ambassador

Amazon
01.2022 - 11.2022
  • Created, collected and recorded data on workers progress to determine next steps for associates success
  • Motivated associates to learn new content and complete assignments
  • Collaborated with supervisors to monitor progress of associates and adjust instructional strategies to meet specific needs more efficiently
  • Honored confidentiality of 50+ associates safeguarding their private information

Warehouse Associate

Publix Warehouse
01.2019 - 01.2022
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels

Sales Consultant

Holiday Inn Club Vacations At Orange Lake Resort
06.2018 - 01.2019
  • Responded to telephone and in-person requests for information
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Maximized customer retention by resolving issues quickly

Delivery Assistant/ Driver

McLane Company
08.2015 - 05.2018
  • Navigated straightest route to reduce mileage on company trucks and speed up delivery
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps
  • Displayed very good communication and customer service skills
  • Completed required product or package delivery documentation

Customer Service Supervisor

Wal-Mart Supercenter
06.2010 - 07.2015
  • Screened 20+ incoming calls daily directing to correct department
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Coached 25+ employees through day-to-day work and complex problems
  • Assessed and authenticated customer exchanges, voids and returns
  • Was honored as employee of month twice

Education

High School Diploma -

St.Cloud High School
2000 19th St, St Cloud, FL 34769
05.2022

Skills

  • Workflow Management
  • Issue Resolution
  • Customer Implementation
  • Shrinkage Prevention
  • MS Office
  • Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Learning Ambassador

Amazon
01.2022 - 11.2022

Warehouse Associate

Publix Warehouse
01.2019 - 01.2022

Sales Consultant

Holiday Inn Club Vacations At Orange Lake Resort
06.2018 - 01.2019

Delivery Assistant/ Driver

McLane Company
08.2015 - 05.2018

Customer Service Supervisor

Wal-Mart Supercenter
06.2010 - 07.2015

High School Diploma -

St.Cloud High School

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