Aaron Williams

Securitas Security Services USA

08.2022 - 12.2023

Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Issued access cards to authorized personnel to monitor access points.
Assisted in the development of comprehensive security plans for special events and occasions.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.

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Summary