Aaron Williams
Great Falls,MT
Summary
Knowledgeable, hard-working Electrical Foreman committed to overseeing planning, scheduling, customer service, and crew leading. Developed over 20 recruits with a proven track record running manpower on multiple job sites. Competent Electrical with 5 years of related experience. Proven history of hard work and integrity. Adept at performing troubleshooting and diagnostics for residential and commercial electrical applications. Dependable technician with 2 years of helpdesk experience. Successfully assists end-users with complex technical issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Electrical Journeyman
USAF
Great Falls, MT
11.2018 - Current
- Advised management on issues of safety in continued equipment operation.
- Calibrated motor controls, relays, switches, solenoids and other components as required.
- Installed leads and connected cables to motors, apparatus and equipment.
- Troubleshot and repaired complex electrical systems.
- Oversaw production efforts to guarantee timely and budget-conscious completion.
- Functioned as crew leader, overseeing work of lower-level licensed electricians and trade helpers.
- Assisted in the installation of conduit runs for new construction projects.
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Addressed and resolved worksite safety hazards to reduce risk.
Geek Squad Agent
Best Buy
Wilson, NC
06.2018 - 11.2024
- Provided customer service to clients through phone and email communication.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Upsold additional products or services when appropriate in order to meet sales goals.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
Electronics Sales Associate
Target
Rocky Mount, NC
09.2013 - 01.2016
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Promoted additional services such as extended warranties and repair plans.
- Explained technical features and services associated with electronic items to customers.
- Updated product knowledge through training sessions provided by vendors.
Education
Associate of Applied Science - Computer Networking
Nash Community College
Rocky Mount, NC06-2018
Wake Technical Community College
Raleigh, NC01-2018
Some College (No Degree) -
Strayer University
Washington, DCSkills
- Electrical Installation
- Product Testing
- Technical Guidance
- Project Management
- Installation Planning
- Troubleshooting and diagnostics
- Product Inspection
- Quality Assurance
- System Upgrades
- Customer Service
- Technical issue analysis
- Microsoft Office
Certification
- CompTIA Security+ (2024-)
Accomplishments
- Department of the Air Force Achievement Medal
- Sales Associate of the District
References
References available upon request.
Timeline
Electrical Journeyman
USAF
11.2018 - Current
Geek Squad Agent
Best Buy
06.2018 - 11.2024
Electronics Sales Associate
Target
09.2013 - 01.2016
Associate of Applied Science - Computer Networking
Nash Community College
Wake Technical Community College
Some College (No Degree) -
Strayer University