Open To Work
Aaron Williams
Augustine,FL
Work Preference
Summary
Dynamic professional with a strong foundation in leadership and customer service. Proven ability to enhance team competency and streamline workflows while delivering exceptional customer experiences. Effective communicator skilled in problem-solving and negotiation, contributing to organizational goals.
Overview
17
17
years of professional experience
Work History
Production Engineer
Jacksonville Sports Radio 1010XL & 92.5FM
Jacksonville, Florida
08.2025 - Current
- Managed audio equipment and ensured high-quality sound production.
- Edited audio recordings to ensure quality sound production.
- Edited audio content for clarity and coherence before broadcasting.
- Trained new team members on production processes and equipment usage, enhancing team competency.
- Provided technical support during live broadcasts.
- Troubleshot technical issues, ensuring seamless operation and reliability of equipment.
- Collaborated with other departments to streamline production workflows.
- Organized music library to facilitate quick access during broadcasts.
- Conducted routine inspections to verify functionality of radio devices.
Youth Sports Referee
County of Duval
02.2010 - Current
- Observed play, called infractions, assessed penalties, and managed player and spectator behavior to maintain game integrity
- Enforced game rules to promote fair competition
- Ensured fair play to foster a positive sports environment
- Maintained safety protocols to ensure well-being of participants
- Manage game time and communicate decisions to players and coaches
Team Member
Culver's
Saint Augustine, FL
11.2023 - 02.2025
- Greeted customers, took orders, and processed payments to ensure smooth front-of-house operations
- Delivered exceptional customer service to enhance guest satisfaction
- Resolved customer issues through careful analysis and informed decision-making
- Working the back of the house: assisting with the preparation of the orders, and quality control
Accounts Receivable Representative
Cawley & Bergmann
Jacksonville, FL
04.2023 - 11.2023
- Monitored and maintained assigned accounts to ensure timely payments and reduce delinquency.
- Negotiated payment terms with empathy, tact, and professionalism.
- Verified payment terms with consumers to confirm accurate fund withdrawals, enhancing payment accuracy.
- Collaborated with collection agencies and legal counsels to effectively reconcile delinquent accounts, streamlining recovery process.
Training Developer
ARS National Services
Jacksonville, FL
05.2021 - 07.2022
- Collaborated with internal teams to create effective training modules.
- Refined training materials and products to align with client specifications.
- Developed simulation scenarios to train phone representatives.
- Assisted team members in designing engaging learning courses.
Accounts Receivable Representative II
ARS National Services
Jacksonville, FL
12.2017 - 05.2021
- Monitored and maintained assigned accounts to ensure timely payments and accurate records.
- Executed strategies to address past due collections through effective communication via telephone and email, fostering positive relationships with clients.
- Negotiated payment terms with empathy, tact, and professionalism.
- Collaborated with collection agencies and legal counsels to reconcile delinquent accounts.
Education
Bachelor of Science - Sports Broadcasting Program
Full Sail University
Winter Park, FL03-2025
High School Diploma -
Nease High School
Ponte Vedra, FL06-2012
Skills
- Process optimization
- Quality assurance
- Equipment troubleshooting
- Project coordination
- Audio editing
- Effective communication
- Effective communication
- Quality assurance
References
Available upon request.
Communications
- Great phone skills
- Excellent verbal communication skills
- Team player
Timeline
Production Engineer
Jacksonville Sports Radio 1010XL & 92.5FM
08.2025 - Current
Team Member
Culver's
11.2023 - 02.2025
Accounts Receivable Representative
Cawley & Bergmann
04.2023 - 11.2023
Training Developer
ARS National Services
05.2021 - 07.2022
Accounts Receivable Representative II
ARS National Services
12.2017 - 05.2021
Youth Sports Referee
County of Duval
02.2010 - Current
Bachelor of Science - Sports Broadcasting Program
Full Sail University
High School Diploma -
Nease High School