Aaron Wilson
Columbia,SC
Summary
Customer Relations Manager with substantial communications skills to build customer loyalty, retention, and develop understanding products to present to clients; through strong understanding of products at hand. Accustomed to working in face-paced environments with the ability to think quickly and successfully handle any client. Superb analytical and problem-solving skills leveraged to proactively improver customer service processes and garner stellar customer approval scores.
Seeking opportunity to use business education and experience to improve organizations profitability, efficiency, and sales while maintaining positive attitude. Detail oriented and resourceful in completing task and strong ability to multi task efficiently.
Overview
6
6
years of professional experience
Work History
Store Customer Relations Manager
Sherwin Williams
07.2018 - Current
- Showcased products we featured and benefits we offered through excellent communication to walk in clients
- Collaborated cross-functionally with headquarters, regional and other teams to maintain consistent message and experience with customers.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Increased sales through effectively training employees, closely monitored regional and local markets and managing inventories.
- Comfortable assessing P&L reports to evaluate performance, develop targeted customers and for overall improvements needed to implement for success.
Education
Bachelor of Science - Business Management
University of South Carolina Aiken
AikenSkills
- Process Improvement
- Account Services
- Customer Service
- Team Management
- Project Management
- Business Operations
- Customer Relationship Management
Timeline
Store Customer Relations Manager
Sherwin Williams
07.2018 - Current
Bachelor of Science - Business Management
University of South Carolina Aiken