Aaron Wrightsman
Lee's Summit,MO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Results-oriented business leader with more than 15 years of experience in day-to-day business operations management. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Koda Auto Detailing
08.2022 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Provided exceptional customer service and addressed customer inquiries.
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
Assistant General Manager
Cooper's Hawk Winery And Restaurant
01.2023 - 07.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
General Manager of Operations
Main Event Entertainment
09.2015 - 01.2023
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Improved productivity while reducing staffing and operational costs.
- Trained, coached and mentored staff to support smooth adoption of new programs.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Improved productivity while reducing staffing and operational costs by 30%.
Assistant General Manager
Chilis's Bar And Grill
04.2004 - 07.2015
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Motivated, trained and disciplined employees to maximize performance.
- Boosted yearly profits through process optimization and improved training.
Assistant Production Manager
Showbiz National Talent
01.2002 - 04.2008
- Assisted with event planning, organized show schedules, inventory management of supplies, trophies, general maintenance of equipment. Ran day to day productions with great care and customer service interactions.
- Implemented scheduled maintenance, retooling production status sheets and driving 10 tasks to achieve scheduling effectiveness.
- Boosted productivity by 20% through direction, preparation and implementation of training programs and initiatives.
Lead Corporate Trainer
Longhorn Steakhouse
03.2001 - 08.2004
- Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
- Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.
- Developed and implemented updating training programs for employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Developed and implemented updating training programs for employees.
Education
High School Diploma -
Lee's Summit Sr. High School
Lee's Summit, MO05.2000
Skills
- Business Leadership
- Performance Assessment
- Program Optimization
- Operations Management
Timeline
Assistant General Manager
Cooper's Hawk Winery And Restaurant
01.2023 - 07.2024
Owner/Operator
Koda Auto Detailing
08.2022 - Current
General Manager of Operations
Main Event Entertainment
09.2015 - 01.2023
Assistant General Manager
Chilis's Bar And Grill
04.2004 - 07.2015
Assistant Production Manager
Showbiz National Talent
01.2002 - 04.2008
Lead Corporate Trainer
Longhorn Steakhouse
03.2001 - 08.2004
High School Diploma -
Lee's Summit Sr. High School
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