Aaron Xue
Lakeland,TN
Summary
Dynamic and results-driven professional with extensive experience at Umiya and Red Fish. Proven ability to enhance customer satisfaction through effective menu recommendations and organized table turnover. Skilled in food inspection and conflict resolution, fostering a positive dining atmosphere while ensuring compliance with health standards. Committed to operational excellence and team performance.
Overview
5
5
years of professional experience
Work History
Server
Umiya
01.2025 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Checked guests' identification before serving alcoholic beverages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Manager
Red Fish
08.2020 - 01.2023
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Bachelor's Degree - Management Information Systems
University of Memphis
Memphis, TN12-2025
Skills
- Hostess support
- Food inspection
- Effective team assistance
- Organized table turnover
- Efficient food delivery
- Menu item recommendation
- Strong ability to memorize menu items
Languages
Chinese (Mandarin)
Limited Working
Chinese (Cantonese)
Professional Working
English
Native or Bilingual
Timeline
Server
Umiya
01.2025 - Current
Manager
Red Fish
08.2020 - 01.2023
Bachelor's Degree - Management Information Systems
University of Memphis
Similar Profiles
Jose GarzaJose Garza
Busser/Food Runner at Umiya SushiBusser/Food Runner at Umiya Sushi
Paola ReyesPaola Reyes
Server at Umiya SushiServer at Umiya Sushi
Brijeshkumar PatelBrijeshkumar Patel
Pharmacy Assistant at Shree Umiya MedicalPharmacy Assistant at Shree Umiya Medical
Joseph LUTZJoseph LUTZ
Airline Pilot at FEDEX ExpressAirline Pilot at FEDEX Express
Terri ChismTerri Chism
Teacher at Business Owner of Gift ShopTeacher at Business Owner of Gift Shop