Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Young

Riverside,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

20
20
years of professional experience

Work History

Field Supervisor Technician

Sunshine Communications
San Diego
07.2019 - Current
  • Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
  • Supervised and coordinated daily activities of field personnel to ensure efficient operations.
  • Developed, implemented, and monitored safety policies and procedures for all field staff.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Provided guidance to team members on job-related tasks, techniques, best practices.
  • Monitored project progress against established timelines and budgets.
  • Organized resources including equipment, materials and personnel in support of project objectives.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Maintained accurate records of employee timecards, leave requests.
  • Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.

Field Service Technician

Sunshine Communications
San Diego, CA
06.2017 - 06.2024
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Performed troubleshooting on electronic circuits and systems.
  • Calibrated instruments according to established procedures.
  • Responded promptly to emergency service requests from clients.
  • Collaborated with other technicians to resolve complex issues quickly and efficiently.
  • Assisted with training of junior technicians in proper installation techniques and safety protocols.
  • Monitored system performance remotely through data analysis methods such as telemetry readings.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
  • Kept up-to-date knowledge of industry trends, regulations, safety standards.
  • Performed on-site installation, routine maintenance and minor repairs to systems.

Field Technician

Charter Spectrum
San Diego, CA
06.2018 - 07.2019
  • Performed preventative maintenance on equipment and systems to ensure optimal performance.
  • Provided technical support to customers via phone, email and in person.
  • Maintained inventory of parts and supplies used for repairs and service calls.
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Installed software applications according to customer specifications.
  • Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes.
  • Resolved customer inquiries promptly while providing excellent customer service at all times.
  • Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
  • Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
  • Responded quickly to emergency situations requiring immediate attention.
  • Upgraded existing systems by installing new versions of operating systems or application software.
  • Investigated root causes of recurring problems with specific hardware or software configurations.
  • Drove company vehicles to and from customer locations to perform field maintenance.
  • Serviced and repaired designated equipment to meet company standards and specifications.

School Bus Attendant

Cajon Valley School District
El Cajon
09.2015 - 06.2017
  • Monitored student behavior on the bus to ensure safety of all passengers.
  • Adhered to school district policies and procedures for transportation of children.
  • Assisted with loading and unloading of wheelchairs and other mobility devices onto the bus.
  • Communicated effectively with parents, teachers, administration, and other staff members regarding student issues or concerns.
  • Maintained a clean and organized bus interior at all times.
  • Performed daily pre-trip inspections of the vehicle including checking fluid levels, tire pressure, lights, brakes.
  • Reported any incidents or accidents promptly to supervisors or designated personnel according to established protocols.
  • Provided basic first aid assistance in case of minor injuries while on board the bus.
  • Transported students between home, school, extracurricular activities, field trips.
  • Enforced appropriate discipline when needed in order to maintain an orderly environment on the bus.

Meat Department/Service Deli Clerk

Vons Grocery Store
San Diego, CA
09.2012 - 04.2015
  • Prepared sandwiches, salads and other food items according to customer specifications.
  • Cleaned work area, equipment and utensils to maintain a safe and sanitary environment.
  • Operated cash register accurately to complete payment transactions for customers.
  • Greeted customers in a friendly manner and provided excellent customer service.
  • Stocked shelves with deli products such as meats, cheeses, breads, salads and desserts.
  • Adhered to all safety guidelines while handling knives, slicers and other kitchen equipment.
  • Weighed, priced, wrapped and labeled prepared foods for sale in the store's deli department.
  • Assisted customers with product selection by providing information on various options available.
  • Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
  • Sliced cold cuts using meat slicer following proper safety procedures.
  • Provided helpful advice on meal preparation ideas using available ingredients from the deli section.
  • Performed opening and closing duties such as cleaning counters, restocking supplies and disposing trash.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Maintained work areas to reduce potential for illness or injury.

Daycare Worker

Sunshine and smiles
San Diego , CA
12.2008 - 10.2012
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Monitored children's play activities to ensure safety.
  • Assisted in potty training and diapering children as needed.
  • Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
  • Engaged children in creative play activities such as art projects, music time, story time.

Retail Worker

Marios Family Clothing
San Diego , CA
02.2007 - 10.2008
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.

Transit Enforcement Officer

MTS
San Diego, CA
01.2006 - 02.2007
  • Patrolled transit facilities to ensure public safety and enforce laws, regulations, and ordinances.
  • Conducted fare inspections of passengers to verify payment of fares and issue citations for violations.
  • Responded quickly and effectively to emergency situations involving the public or employees in order to protect life and property.
  • Provided assistance to customers regarding routes, schedules, transfers, and other general inquiries.
  • Prepared detailed reports documenting incidents encountered while on duty.
  • Issued warnings or citations when necessary for violations of rules, policies, procedures, laws, or ordinances.
  • Participated in training programs as required by state law enforcement standards.
  • Maintained daily logs of activities performed during shift assignment.
  • Attended court hearings as needed for cases involving arrests made while performing duties as a Transit Enforcement Officer.
  • Observed passenger behavior on buses, trains, stations in order to detect any suspicious activities that may require further investigation.
  • Performed searches of individuals when appropriate based on reasonable suspicion of criminal activity.
  • Interacted with local police departments when responding to calls for service requiring their assistance.
  • Ensured compliance with local laws governing the operation of transit vehicles such as speed limits, stop signs, lane changes.
  • Utilized two-way radio communication systems in order to communicate with dispatch personnel regarding assignments or requests for assistance.
  • Provided escorts upon request by customers who felt unsafe traveling alone due to personal circumstances.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Executed law enforcement patrol functions in assigned locations for extended periods of time.

Retail Cashier

Marios Family Clothing
San Diego, CA
12.2004 - 11.2005
  • Greeted customers in a friendly and professional manner.
  • Processed cash, credit, and check payments accurately and efficiently.
  • Assisted customers with product selection and answered any questions they had.
  • Provided excellent customer service by listening to customer needs and addressing them appropriately.

Education

High School Diploma -

Junipero Serra High
San Diego, CA
06-2005

Some College (No Degree) - Dental Assisting

UEI College
San Diego, CA

Some College (No Degree) - Radio Frequency/ CATV/ TelCom

Charter Communications
San Diego, CA

Skills

  • Operational planning expertise
  • Schedule development
  • Quality Control
  • Technical knowledge
  • Work Order Review
  • Operations Planning
  • Progress Reporting
  • Strategic Planning
  • Subcontractor Management
  • Site Management
  • Technical Support
  • Field Operations
  • Regulatory Compliance
  • Project Management

Timeline

Field Supervisor Technician

Sunshine Communications
07.2019 - Current

Field Technician

Charter Spectrum
06.2018 - 07.2019

Field Service Technician

Sunshine Communications
06.2017 - 06.2024

School Bus Attendant

Cajon Valley School District
09.2015 - 06.2017

Meat Department/Service Deli Clerk

Vons Grocery Store
09.2012 - 04.2015

Daycare Worker

Sunshine and smiles
12.2008 - 10.2012

Retail Worker

Marios Family Clothing
02.2007 - 10.2008

Transit Enforcement Officer

MTS
01.2006 - 02.2007

Retail Cashier

Marios Family Clothing
12.2004 - 11.2005

High School Diploma -

Junipero Serra High

Some College (No Degree) - Dental Assisting

UEI College

Some College (No Degree) - Radio Frequency/ CATV/ TelCom

Charter Communications

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Aaron Young